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Hair Salon Receptionist

4 months ago

Northvale, United States Changing Heads Salon Full time

**Responsibilities**:

- Answering Phones and Booking Appointments:

- Professionally answer incoming calls and inquiries from clients.
- Utilize our computerized booking system to schedule appointments efficiently.
- Manage the appointment calendar to ensure accurate scheduling and minimize conflicts.
- Providing Excellent Customer Service:

- Greet clients warmly as they enter the salon and assist them with inquiries or concerns.
- Maintain a tidy and welcoming reception area, ensuring a positive atmosphere for clients.
- Address customer feedback or complaints with empathy and professionalism to ensure client satisfaction.
- Staying Fashion Forward:

- Stay up-to-date with current fashion trends and beauty industry news to offer informed recommendations to clients.
- Assist clients with product selection and provide advice on hair and beauty services based on their preferences and trends.
- Collaborate with salon stylists and technicians to promote new services or trends to clients.
- Administrative Tasks:

- Handle cash transactions, process payments, and manage the salon's cash register.
- Manage inventory of retail products, ensuring shelves are stocked and organized.
- Assist with general administrative tasks such as filing, data entry, and maintaining client records.

**Benefits**:

- 401(k) Plan: Secure your future with our investment in your success.
- Positive Work Environment: Thrive in a supportive and collaborative atmosphere where your talents are celebrated, and teamwork is valued.

**Qualifications**:

- Previous experience in customer service or receptionist role preferred.
- Strong communication and interpersonal skills.
- Proficiency in computer systems and scheduling software.
- Passion for the beauty industry and staying updated with fashion trends.

**Job Types**: Full-time, Part-time

Pay: From $17.00 per hour

Expected hours: 25 - 32 per week

**Benefits**:

- 401(k)
- Employee discount

Shift:

- Day shift
- Evening shift

Ability to Commute:

- Northvale, NJ 07647 (required)

Work Location: In person