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Executive Director, Operations

4 months ago

Middleton, United States Thermo Fisher Scientific Full time

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.

**Location/Division Specific Information**

Analytical Services Division, GMP Laboratories

Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.

**Discover Impactful Work**
The **Executive Director**, Biopharma leads a state-of-the-art biopharmaceutical laboratory organization, providing strategic direction, leadership, and management to the biopharma GMP business.

The Executive Director will own the Biopharma Sales and Operating Plan working in a global, matrixed environment and aligned to the GMP business unit goals and objectives. Responsible for improving revenue, managing margin, and delivering best-in-class quality data that exceeds client satisfaction by on-time delivery and execution. The executive director partners with internal teams ranging from Operations, Supply Chain, Product Management, Finance, Engineering, Information Technology, Human Resources, and Commercial to meet business objectives and metrics.

As a key member of the senior leadership team, the executive director leads BU STRAP planning, space allocation, managing capital equipment, scientific instrumentation, talent development, and leverages advanced technology to address global business challenges.

**A day in the Life**:

- Provides operational leadership to laboratory services. Integrates operational processes, business development, research & development and quality assurance functions for optimal performance within the labs.
- Drives a culture of continuous improvement through PPI business systems and partners.
- Supports Business Development in obtaining new customers and maintaining relationships. Advises the development of new programs for revenue enhancement/cost expense reduction, including post-evaluation of new implementations for effectiveness.
- Performs financial reviews, establishes operating budget and develops forecasts improving operating profit. Provides business updates to senior leadership.
- Sets operational standards/goals and directs the implementation of laboratory goals and policies. Oversees resource allocation including space, capital equipment, scientific instrumentation and staff.
- Performs administrative responsibilities including HR functions, personnel development, facilities management, writing SOPs and PDs.
- Oversees the quality assurance and quality control aspects of the lab to ensure compliance with regulatory standards. Build project and business management bench strength (locally and globally), attracting, engaging, and developing an impactful team.

**Matrix Effectiveness**
- Expertise in achieving planned results in a matrixed environment.
- Strong driver and influencer who can motivate and drive results through direct/indirect reports and internal and external cross-functional teams across a highly matrixed global organization.

**Keys to Success**:
**Education**

Bachelors’ Degree in Science/Technical/Business required, advanced degree preferred.

**Experience**
- Proficiency in analytical, bioanalytical or clinical chemistry platforms and methodologies
- Expert business knowledge with comprehensive understanding of the organization and functional area(s) interfacing with varied audiences including executive/corporate leadership and across a large number of functional areas (product management, R&D, finance, commercial, operations, HR, etc.)
- 10+ yeas of advanced leadership of team members across multiple departments, regions, and countries
- 15+ years of leading multi-departmental clinical or analytical laboratories
- Relevant experience with Lean / Six Sigma experience in an industrial environment is beneficial

**_ In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role._**

**Knowledge, Skills, Abilities**
- In-depth knowledge of laboratory operations for pharmace