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Breakfast Attendant

4 months ago

Phoenix, United States La Quinta Inn -PhoenixChandler (Ahwatukee Area) Full time

Overview:
The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

**Responsibilities**:

- Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
- Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working
- Greet guests at breakfast area
- Ensure quality control of menus with regard to cleanliness and appearance
- Clear clean and reset tables/hotel spaces per client request or management instruction
- Ensure all service areas are stocked organized clean and neat and all side work is complete each shift
- Accommodate any special requests made by a guest and offer appropriate alternatives when necessary
- Communicate with all departments regarding in house VIPs
- Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas
- Have ability to become Food Handler certified
- Perform opening and closing procedures and side work duties according to station rotation assignment
- Perform any other duties or attend meetings as requested by management
- Qualifications:

- Ability to perform job function with attention to detail speed and accuracy
- High School diploma or equivalent and/or experience in a hotel or a related field preferred
- Must be willing and have the ability to work a varied schedule that may include weekends and holidays
- Ability to handle stressful situations in a calm professional manner
- Understanding of hotel products and guest services
- Ability to communicate professionally when answering phones and speaking with guests and team members
- Demonstrates a positive attitude and a desire to be of service to others
- Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette
- Ability to read comprehend and write simple instructions and/or short correspondence and memos
- Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy
- Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner

**Job Types**: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Shift:

- Day shift

**Experience**:

- Restaurant experience: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person