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Academic Success Coordinator I

4 months ago

Houston, United States University of Houston-Downtown Full time

**This position may be eligible for Hybrid Work, working remotely for up to one day per week after the initial 90 days of employment.**

Salary Range: $43,001/year or higher, commensurate with experience and/or education

**JOB SUMMARY**

The Academic Success Coordinator I provides proactive and holistic academic and career advising to prospective, new, transfer, continuing, and re-admitted students in assigned caseload.

**DUTIES**
- Provides academic advising to all new and returning students and develops individualized programs of study for each student
- Creates official degree plans for current students and meets with prospective students to help provide unofficial academic planning
- Advises students in career exploration, networking, and job-seeking strategies and promotes career fairs for internships and job searches
- Provides preliminary evaluation of transcripts and submits articulation requests for the respective college
- Serves as a student advocate and assists students by making appropriate referrals to financial aid, Student Business Services, Learning Support, Counseling Services, and other campus services
- Trains students on how to use advising tools, degree audits, and course prerequisites and serves students on academic probation
- Supports retention and timely graduation efforts for the college and UHD students
- Assists with First Time in College (FTIC) and transfer orientation sessions
- Participates in on-campus recruitment and registration activities with Houston area community colleges, high schools, and community events
- Contributes to advising, graduation, and career workshops/events as a co-facilitator
- Participates, attends, and assists with pre-commencement and commencement ceremonies/activities
- Maintains a strong, positive, and collaborative relationship with the College leadership, Enrollment Management, and Faculty

**MARGINAL DUTIES**
- Performs all other duties as assigned

**SUPERVISORY RESPONSIBILITIES**

**Direct Reports**:

- None

**Delegation of Work**:

- N/A

**Supervision Given**:

- N/A

**KNOWLEDGE, SKILLS, AND ABILITIES**

**Knowledge**:

- Knowledge of trends, issues, and accepted practices relevant to the position

**Skills**:

- Strong interpersonal skills and proven experience working with students, parents, faculty, and staff
- Excellent computer proficiency (MS Office Word, Excel, and Outlook)

**Abilities**:

- Strong ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary student service
- Proven ability to work with higher education software systems, analyze data, produce reports, and implement systems to monitor and manage staff productivity
- Commitment to serving a representative and diverse faculty, administrative staff, and student body

**WORK LOCATION AND PHYSICAL DEMANDS**

**Primary Work Location**:

- Works in an office environment or at off-campus locations for recruitment and advising events

**Physical Demands**:

- The position is physically comfortable; the individual has discretion about walking, standing, etc
- The work environment involves mínimal exposure to physical risks
- Typical work occurs during business hours Monday through Friday however, this position may require flexible hours as needed to include evenings and weekends serving students in virtual, on-, and off-campus
- Complies with all UHD and UH system policies and procedures

EEO/AA

**Qualifications**

**Required Education**:

- Bachelor's degree

**Required Experience**:

- Minimum of one (1) year in academic advising or student support experience within higher education

**License/Certification**:

- None required

**PREFERRED QUALIFICATIONS**
- None