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Production Coordinator
3 months ago
**Duties**:
Major Duties and Responsibilities:
The Analytic and Multimedia Production (AMP) group in NCTC's Directorate of Intelligence (DI) is seeking a proactive, motivated, and communicative Production Coordinator with strong problem-solving skills and exceptional customer service to oversee production processes and requests. The incumbent will engage with and advise AMP management and serve as liaison to DI customers by responding to customer inquiries, ensuring excellent service standards, and maintaining high customer satisfaction. The AMP Production Coordinator will:
Manage production submitted through AMP's request platforms, including ICPS and ESNOW.
Assess and prioritize projects and requirements.
Define, clarify, and communicate customers' requirements and strategies, collect information, negotiate production schedules, arrange services, and resolve difficult procedural and production problems that may arise.
Coordinate work activities, assignments, and projects with team members to ensure their understanding and the effective completion of requirements.
Propose innovative solutions to address challenges and meet strategic goals.
Advise management on resolutions to complex problems regarding project requirements.
Track NCTC's ICPS requirements and coordinate with the ICPS team.
**Requirements**:
**Conditions of Employment**:
- Must be a U.S. Citizen residing in the United States
- Must be able to obtain and maintain a Top Secret security clearance based on an SBI with eligibility for sensitive compartmented information (SCI)
- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- A two-year trial period is required for all new permanent appointments to the ODNI.
**Qualifications**:
- Mandatory Requirements:
- Excellent communication skills, both oral and written.
- Strong interpersonal, organizational, and problem-solving skills, with sound judgment and the ability to work effectively both independently and in a team or collaborative environment.
- Knowledge of customer organizations in order to ensure the team is capable of providing exceptional products and customer service.
- Initiative and ability to multi-task, prioritize, and manage time effectively.
- Ability to direct taskings and collaborate on goal setting.
- Demonstrated ability to work effectively and efficiently within a diverse, creative, and often fast-paced project team environment and to efficiently manage time.
- At least seven years' experience at professional experience as a production officer or in a closely related field at a national agency, federal law enforcement organization, service component, or combatant command.
- Desired Requirements:
- In-depth knowledge of ICPS.
- Ability to produce and maintain production metrics.
- Knowledge of corporate policy and guidelines for finished intelligence production; knowledge of formats, standards, and production resources for print and electronic publishing.
- Previous experience in production management.
**Education**:
Bachelor's Degree
**Additional information**:
**Salary Determination**:
The ODNI uses a rank-in-person system in which rank is attached to GS employees on the basis of individual qualifications, experience, and performance.
Individuals whose current GS grade is equivalent to the grade of the advertised position will retain their current grade and step.
Individuals who transfer to the ODNI from a non-GS pay scale will have base pay converted to the appropriate GS grade and step as determined by the Director/ Human Resource Management.
**Relocation Expenses**: For new ODNI employees, reimbursement for relocation is discretionary based on availability of funds.
**Reasonable Accommodations**:
The ODNI is an equal opportunity employer and abides by applicable employment laws and regulations.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
**How You Will Be Evaluated**:
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.
You must submit the supporting documents listed under the required documents section of this announcement. We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you are among the best qualified, you may be referred to the hiring manager for consideration and may be called for an intervie
