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Front Desk Receptionist/assistant

4 months ago

Grand Rapids, United States Staybridge Suites Full time

Job Overview:
We are seeking a reliable and friendly Front Desk Receptionist to join our team. As the first point of contact for our company, you will greet visitors, handle incoming calls, and provide administrative support to various departments. This is a full-time position with opportunities for growth and development.

**Duties**:

- Welcome and greet visitors in a professional and courteous manner
- Answer incoming calls and direct them to the appropriate person or department
- Provide general administrative support, including data entry, filing, and organizing documents
- Schedule appointments and maintain calendars for multiple staff members
- Assist with event planning and coordination
- Handle incoming and outgoing mail and packages
- Maintain a clean and organized reception area

**Requirements**:

- Proven experience in an office or administrative role
- Excellent customer service skills with the ability to communicate effectively with visitors, clients, and staff members
- Strong organizational skills with attention to detail
- Proficient in data entry and transcribing information accurately
- Familiarity with office procedures is a plus
- Knowledge of Opera PMS or other accounting software is preferred
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to maintain confidentiality of sensitive information

We offer competitive pay based on experience and qualifications. This is a full-time position with benefits including health insurance, paid time off, and opportunities for professional development.

If you are a motivated individual with excellent organizational skills and a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

Pay: $14.00 - $16.00 per hour

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Grand Rapids, MI 49512 (required)

Ability to Relocate:

- Grand Rapids, MI 49512: Relocate before starting work (required)

Work Location: In person