Current jobs related to Customer Service Partner - San Mateo - California Water Service Group (CWSG)
-
San Mateo, California, United States Amazon Freight Partner Full timeJob Description:Amazon Freight Partner Driver OpportunityWe are seeking a reliable and skilled Class A CDL driver to join our team at Amazon Freight Partner. As a driver, you will be responsible for hauling Amazon loads using state-of-the-art equipment and technology.Key Responsibilities:* Haul Amazon loads (100% no touch freight) using Amazon-branded...
-
San Mateo, California, United States Dentist Partner Pros Full timeAbout Embarcadero DentistryEmbarcadero Dentistry is a highly regarded dental practice located in the heart of San Francisco's Financial District. With a long-established patient base and a commitment to providing high-quality dentistry, our office is a great place to build a career.Job SummaryWe are seeking a confident and skilled Associate Dentist to join...
-
Customer Service Representative
3 weeks ago
San Mateo, California, United States The Black Tux Full timeAbout The Black TuxWe are a leading provider of formalwear rentals, revolutionizing the industry with our innovative approach and commitment to exceptional customer experiences.Job SummaryWe are seeking a highly skilled Retail Sales Associate to join our growing team. As a key member of our team, you will play a vital role in delivering outstanding customer...
-
San Mateo, California, United States Guidewire Software Full timeAbout the RoleWe are seeking a seasoned professional to lead our global partner program, driving business-critical initiatives and ensuring the success of our strategic partnerships.Key ResponsibilitiesDevelop and execute a comprehensive partner program strategy, aligning with the company's overall business objectives.Lead cross-functional teams to design...
-
Customer Service
2 months ago
San Mateo, United States Am-Tran Full timeCustomer Service Summary Title:Customer Service ID:1007Location:San Mateo, CADepartment:Customer Service/Dispatch Description **2 Part Time Customer Service Representatives needed!** We are a professional courier and transportation company located in the Bay Area. We provide high quality, service oriented "On-Demand" Same Day Service to our customers. ...
-
Partner Manager, SIs
3 days ago
San Mateo, California, United States FlutterFlow Full timeJob Title: Partner Manager, SIsWe are seeking a seasoned Partner Manager to join our Partnership team at FlutterFlow. As a key member of our team, you will be responsible for managing and executing partnerships with Systems Integrators (SIs) and Global Systems Integrators (GSIs) in the Asia-Pacific region (APAC).Key Responsibilities:Partner Enablement:...
-
Customer Service/Sales
4 months ago
San Mateo, United States Home Depot Full timeJob Description Customer Service/SalesPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position...
-
Customer Service Representative
1 week ago
San Mateo, California, United States Am-Tran Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Am-Tran, a professional courier and transportation company based in the San Francisco Bay Area.Job Summary:As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries via phone and email,...
-
Customer Service Representative
3 weeks ago
San Mateo, California, United States AUTO 360 Garage Full timeAuto 360 Garage**Job Summary:**We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Auto 360 Garage. As a key member of our service team, you will be responsible for providing exceptional customer support and assistance to our clients.Key Responsibilities:Provide top-notch customer support and assistance...
-
Customer Service Representative
2 weeks ago
San Mateo, United States Route 92 Medical Full timePURPOSE OF JOB: The Customer Service Representative will primarily focus on efficiently processing customer orders and returns while ensuring a smooth and satisfying customer experience. This role involves handling order-related inquiries, managing returns and exchanges, and providing timely resolutions to customer issues. The Representative will play a key...
-
Customer Service Representative
1 month ago
San Mateo, United States Route 92 Medical Inc Full time $90,000 - $110,000Job DescriptionJob DescriptionPURPOSE OF JOB:The Customer Service Representative will primarily focus on efficiently processing customer orders and returns while ensuring a smooth and satisfying customer experience.This role involves handling order-related inquiries, managing returns and exchanges, and providing timely resolutions to customer issues. The...
-
Customer Service Representative
6 days ago
San Mateo, California, United States Home Depot Full timeJob DescriptionAt Home Depot, we're seeking a skilled Customer Service/Sales professional to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in our store.Key Responsibilities:Provide fast, friendly service to customers, actively seeking out opportunities to assist...
-
Customer Service Representative
2 weeks ago
San Mateo, California, United States Geary Pacific Full timeAbout Geary PacificGeary Pacific Supply is a leading provider of heating, air conditioning, and ventilation products to contractors in the industry. Our company culture is built on providing professional, knowledgeable, and friendly service to our customers, suppliers, and teammates.Job SummaryWe are seeking a highly motivated and customer-focused individual...
-
Customer Service Ambassador
6 days ago
San Mateo, California, United States Geary Pacific Full timeGeary Pacific Supply is a leading provider of heating, air conditioning, and ventilation products to contractors. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.**Key Responsibilities:*** Provide exceptional customer service to contractors through inbound and outbound calls* Generate...
-
Customer Service Specialist
1 day ago
San Mateo, California, United States Standard Fiber Full time{"h1": "Customer Service & Order Fulfillment Specialist", "p": "We are seeking a highly organized and detail-oriented Customer Service & Order Fulfillment Specialist to join our Order Management team. As a key member of our team, you will be responsible for processing customer orders, verifying customer information, and ensuring accurate and timely order...
-
Customer Service Representative
3 days ago
San Mateo, California, United States Home Depot Full timeJob DescriptionAt Home Depot, we're seeking a skilled Customer Service/Sales professional to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in our store.Key Responsibilities:Provide fast, friendly service to customers, assessing their needs and providing assistance...
-
Customer Service Representative
2 weeks ago
San Mateo, California, United States Wilson Ku - State Farm Agent Full timeJob OverviewAs a valued member of the Wilson Ku - State Farm Agent team, you will play a critical role in delivering exceptional client experiences that drive the growth and success of our insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this position.Key ResponsibilitiesClient...
-
Customer Service Representative
3 days ago
San Mateo, California, United States Wingstop Restaurants Full timeWingstop Restaurants: Delivering World Class ServiceWe are seeking a talented Guest Service Team Member to join our team at Wingstop Chess Drive. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer experiences by:Acting as the face and voice of Wingstop, providing authentic, positive, and genuine...
-
Customer Service Representative
4 weeks ago
San Mateo, United States Community Choice Financial Family of Brands Full timeOverview: At California Check Cashing Stores, we’re more than a financial service provider; we’re a trusted ally for hard-working customers who are seeking quick and reliable financial solutions. As a Customer Service Representative, you’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base,...
-
Customer Service Ambassador
4 days ago
San Mateo, California, United States OM Internships Full timeCustomer Outreach RepresentativeAre you ready to be part of a culture-forward business management firm that values diversity, inclusivity, and professional growth? Our company prioritizes our team members' well-being and invests heavily in their training and development.Key Responsibilities:Develop daily strategies to optimize client CRM and drive...
Customer Service Partner
3 months ago
Job Description:
The Customer Service Partner is a liaison between corporate and districts/subsidiaries customer service; responsible for supporting the districts in the area of process improvements and standardization, performance metrics, training, communications, and issue resolutions. Each Partner will be responsible for interfacing with selected districts by geographic region and will be assigned a lead role with specific systems (e.g. Kloudgin), services (e.g. LIRA), or projects. The preferred location of this position is in the Bay Area Regional Customer Center in San Mateo, CA. Another RCC, may be allowed at management’s discretion.
ESSENTIAL FUNCTIONS:
- Prepares and analyzes reports on districts and Company-wide customer service performance metrics
- Reviews, recommends, and implements process improvements to increase efficiency, and customer service
-
- Works closely with internal departments and external vendors on system/process issues, enhancements, resolutions, and provide end user support as needed
- Serves as the Customer Service Lead on department and/or corporate projects and assists with gathering requirements, reviewing/approving process changes, and communicating with internal and external customers
- Manages projects of various scope and budget to ensure that the project is completed on time and within scope and budget
- Participates in and support the Company's Continuous Improvement program and projects
- Travel may be required.
- Leading a major company/corporate/department project is essential
- Performs other duties as assigned
- Attend meetings and training as directed by California Water Service
MINIMUM QUALIFICATIONS:
- Bachelor’s degree in Accounting, Business, Information Technology, or related field and/or equivalent relevant experience- Two years of progressively responsible experience in customer service or technical support- Project management experience- Detail-oriented with excellent time management skills- Excellent problem solving skills- Knowledge of standard customer service business processes-
- Travel may be required to other Cal Water locations and/or related businesses- Valid California Driver License
Salary Range: $96,500 - $179,200
Deadline to submit resume is Tuesday, June 4, 2024.
The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Service and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.
