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Fresh Manager

4 months ago

Wallingford, United States BJ's Wholesale Club, Inc. Full time

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, _235_ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. _

**The Benefits of working at BJ’s**
- BJ’s pays weekly
- Generous time off programs to support busy lifestyles*
- Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
- Benefit plans for your changing needs*
- Three medical plans**, Health Reimbursement Account (HRA), Health Savings Account (HSA), two dental plans, flexible spending
- eligibility requirements vary by position

**medical plans vary by location

**Job Summary**

Working closely with the Club Manager, the Fresh Manager is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that he/she directly manages. Responsible for leading the fresh departments, establishing operational efficiencies, maintaining policies and procedures.

**Leadership**:

- Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data.
- Lead through change. Model leadership competencies to build credibility and act as a champion for business growth.
- Communicate effectively. Provide the information teams require to be successful.
- Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement.
- Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability.

**Team Members**:

- Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate.
- Ensure a safe and positive environment and experience for the team members.
- Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent.

**Members**:

- Guarantee service excellence through all points of contact.
- Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern.
- Ensure a safe and positive environment and experience for the members.
- Daily commitment to GOLD Member StandardsGreet, Anticipate, Appreciate (GAA)
- Fast, Friendly Full, Fresh, Clean

**Club Standards: Lead teams to deliver GOLD club standards daily.**
- Define and model GOLD- Grand opening look dailyAll items stocked and promotional plans executed
- Maintain visible accurate signage
- Clean and organized, inside, and out
- Perishable areas stocked and rotated with cold chain maintained

**Know Your Business**:

- Acquire a deep knowledge of key metrics and reporting for total club and department performance.
- Drive performance and profitability by using reporting to identify trends and areas of opportunity.
- Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics.
- Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets.

**Major Tasks, Responsibilities, and Key Accountabilities**
- Ensures operational efficiencies, processes, and productivity standards are executed with 100% adherence to established SOP within the bakery, deli, produce, and prepared food departments. Utilize Player Lync to assist with training and merchandising planning.
- Maintain relationships with 3rd party vendors
- With the club management team, responsible for achieving financial targets including sales, profit, and performance. Reviews budgets, plans and Pamp;L to ensure achievement of key targets relative to sales, perishable penetration, profits, and performance.
- Manages all fresh department team members and holds department meetings to update team members on club policies and procedures
- Provides leadership and direction, and manages day-to-day operations, of Fresh departments (produce, deli, bakery, and prepared foods) within the club. May be required to perform daily hands-on tasks to validate and train newly hired team members.
- Escalates issues as appropriate to Home Office or Club Manager as needed.
- Responsible for the effective communication of departmental activities and Home Office initiatives to club Team Members, club management and club support teams.
- Maintains deep knowledge of club policies and procedures within the depa