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Field Application Scientist

3 months ago

Boston, United States Thermo Fisher Scientific Full time

**Work Schedule**

Other

**Environmental Conditions**

Office

As part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.
- and post-sales related customer support activities and solve customer problems effectively. Also acts as a trusted expert to our customers, thereby increasing customer satisfaction and loyalty and contributing to the business's overall success.

**Training - Internal & External**:

- Provide field support to our sales organization by providing customers with technical mentorship (pre
- and post-sales activities).
- Provide internal training across commercial teams and business units as needed.
- Work with Key Opinion Leaders (KOL) and establish relationships through routine scientific communication and updates on new product launches.
- Collaborate with the global technical training teams and share processes across the organization.

**Voice of Customer (VOC) & Customer Relations Management**:

- Act as liaison between customers, R&D, and Product Management teams
- Attend national conferences and events to gather developing trends
- Present on behalf of Thermo Fisher Scientific at key global conferences

**Business Development**:

- Provide market sensing mechanism, identifying new opportunities and highlighting gaps in current portfolio.
- Connect with R&D and PM teams
- Support internal business and product development efforts through feedback on innovation pipeline
- Stays current on scientific and industry trends and innovations

**Minimum Qualifications**:

- BA or BS in Biology, Immunology, Cell Biology, Microbiology, Stem Cell Biology, Bio-Technology or related scientific field
- Able to tackle practical problems and take care of a variety of situations where only limited standardization exists
- Excellent written and oral communication skills
- Works from a remote home office
- Travel up to 50% or more
- A valid Driver’s license is required.
- Most duties are performed at field locations, which may require walking within customer facilities, standing while giving presentations or conducting meetings, and sitting to complete reports and sales calls.
- Demonstrations may require moving equipment and manual dexterity and ability to lift up to 50 pounds.

**Preferred Qualifications**:

- PhD is preferred
- 2 or more years of experience working in the cell therapy industry
- 3 or more years of laboratory experience
- Experience with CTS Rotea, Xenon, and/or DynaCellect

Here, each of our over 150,000 outstanding minds has a unique story to tell. Join us in our mission of enabling our customers to make the world healthier, cleaner, and safer.

The starting salary for this position is $90,000-110,000 annually, depending on location and experience level.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.