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Wellness Coordinator/medical Receptionist
4 months ago
Description:
We are looking for **dynamic Medical Receptionist/Wellness Coordinators** to staff our Pasadena and new Monrovia clinic locations. The Wellness Coordinator/Medical Receptionist is responsible for assisting the clinic team on providing care to our customers in a fast-paced environment. The Wellness Coordinator will assist the Nurse with all duties while enhancing the customer experience at Hydration Room.
**We are hiring for a part time Wellness Coordinator/Medical Receptionist that is able to 2-3 days a week. This position is non-exempt position and reports to the District Clinic Manager at the Hydration Room to work at our Pasadena and our new clinic location in Monrovia.**
**Our clinic hours are 8:30am to 6:30pm, Saturdays and Sundays from 9am to 5pm.**
**_ Hydration Room offers a competitive hourly wage, and an average of $2-$4 an hour on average in TIPS and IV perks program._** **Duties/Responsibilities**:
- Perform basic administrative, clerical, and technical supportive services to coordinate patient care.
- Works with RN to maintain clinic and nursing supplies inventory by checking stock to determine inventory level; anticipating needed supplies; verifying receipt of supplies.
- Keeps the clinic in compliance with Hydration Room inspections before and after each shift.
- Maintains a safe, secure, and clean environment for customers by following protocols for cleanliness in the clinic.
- Responsible for logging in to tip system to ensure all staff is accurately clocked in-n-out for each shift.
- Assist customers with point-of-sale system at the beginning and end of services, which includes overseeing cash shift procedures.
- Retrieve phone messages, return phone calls, and chart documentation in a timely manner as needed.
- New Pt call backs. If question they will get nurse or have nurse call back pt. Chart call back done
- Stocking IV cart and the hard stock in nurse room. Notify nurse of any shortages in supplies.
- Perform other duties as may be assigned by the clinic team, RN, or physician.
- Acts as a liaison between management and clinic staff to ensure updates on promotions, current protocols are implemented correctly.
- Performs other related duties as required or assigned by the management staff
**Requirements**:
**Required Skills/Abilities**:
- Solid understanding of current medical practices and principles
- Ability to quickly comprehend and take direction from Registered Nurse
- Active listening and strong communication
- Self-confidence
- Excellent organizational skills and attention to detail.
- Expert in customer interaction and retention
**Education and Experience**:
- High school diploma or equivalent required.
- Medical Assistant Certification preferred but not required.
- Prior Medical Assistant experience preferred.
- Previous Customer Service experience preferred.
**Physical Requirements**:
- Prolonged periods sitting at a desk and working on a computer.
- Prolonged periods of standing.
- Must be able to traverse the entire facility.
- Must be able to lift up to 15 pounds at times.
