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Administrative Assistant

4 months ago


Cumming, United States Focus Forward Counseling and Consulting, Inc. Full time

**Essential Functions**:

- Insurance authorizations, verification of benefits, billing, and collections
- Manage appointment calendars and ensure efficient scheduling of client sessions.
- Coordinate with therapists and clients to confirm appointments and manage cancellations or rescheduling requests.
- Maintain accurate client records and ensure compliance with HIPAA and confidentiality regulations.
- Generate new referral partnerships with healthcare professionals, community organizations, and businesses to expand our network and increase client referrals.
- Attend networking events, conferences, and community outreach activities to promote our services and build relationships with potential referral sources.
- Collaborate with Clinical Director and Operations Manager to develop and implement strategies for attracting new clients and retaining existing ones.
- Monitor and analyze key performance metrics related to client acquisition and retention, providing regular reports to management.

**Key Skills and Attributes**:

- Bachelor's degree in psychology, business administration, or a related field preferred.
- Previous experience in a mental health setting or healthcare administration is highly desirable.
- Strong communication and interpersonal skills, with the ability to interact effectively with clients and professionals from diverse backgrounds.
- Proven ability to manage multiple tasks and prioritize workload in a fast-paced environment.
- Excellent organizational skills and attention to detail.
- Proficiency in Google Suite or Microsoft Office Suite.
- Demonstrated ability to think creatively and strategically about business development opportunities.

**About Us**:
Focus Forward Counseling and Consulting, Inc. is a leading mental health practice dedicated to providing compassionate and effective therapy services to members of our community. We offer a range of therapeutic modalities and specialize in helping clients navigate life's challenges with resilience and hope.

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance

Healthcare setting:

- Private practice

Medical specialties:

- Psychiatry

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Customer service: 1 year (required)
- Computer skills: 1 year (required)
- Medical terminology: 1 year (required)

Shift availability:

- Day Shift (required)

Ability to Relocate:

- Cumming, GA 30040: Relocate before starting work (required)

Work Location: In person