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Administrative Assistant
4 months ago
**Essential Functions**:
- Insurance authorizations, verification of benefits, billing, and collections
- Manage appointment calendars and ensure efficient scheduling of client sessions.
- Coordinate with therapists and clients to confirm appointments and manage cancellations or rescheduling requests.
- Maintain accurate client records and ensure compliance with HIPAA and confidentiality regulations.
- Generate new referral partnerships with healthcare professionals, community organizations, and businesses to expand our network and increase client referrals.
- Attend networking events, conferences, and community outreach activities to promote our services and build relationships with potential referral sources.
- Collaborate with Clinical Director and Operations Manager to develop and implement strategies for attracting new clients and retaining existing ones.
- Monitor and analyze key performance metrics related to client acquisition and retention, providing regular reports to management.
**Key Skills and Attributes**:
- Bachelor's degree in psychology, business administration, or a related field preferred.
- Previous experience in a mental health setting or healthcare administration is highly desirable.
- Strong communication and interpersonal skills, with the ability to interact effectively with clients and professionals from diverse backgrounds.
- Proven ability to manage multiple tasks and prioritize workload in a fast-paced environment.
- Excellent organizational skills and attention to detail.
- Proficiency in Google Suite or Microsoft Office Suite.
- Demonstrated ability to think creatively and strategically about business development opportunities.
**About Us**:
Focus Forward Counseling and Consulting, Inc. is a leading mental health practice dedicated to providing compassionate and effective therapy services to members of our community. We offer a range of therapeutic modalities and specialize in helping clients navigate life's challenges with resilience and hope.
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Healthcare setting:
- Private practice
Medical specialties:
- Psychiatry
Schedule:
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- Customer service: 1 year (required)
- Computer skills: 1 year (required)
- Medical terminology: 1 year (required)
Shift availability:
- Day Shift (required)
Ability to Relocate:
- Cumming, GA 30040: Relocate before starting work (required)
Work Location: In person