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Business Office Float Ft
3 months ago
**_Coastal Endoscopy Center_** has an immediate need for a Business Office Float to join the team
**Job Summary**: Under the direction of the Business Office Manager, is responsible for covering any aspect of the business office necessary. Various duties including scheduling, checking-in, insurance verification, financial counseling, patient calls, and chart prep.
***Position will start off part time 3 days a week, with the plan to transition to 4-5 days a week around October.**
**Duties and Responsibilities**:
- Verifies insurance prior to patient’s arrival, to include Add On's and Direct Admits
- Obtains pre-certification from insurance companies for procedures that require pre-certification.
- Requests office notes from referring physician if needed for Authorization.
- Calculating and Informing patients of amount due
- Communicating with the Doctor’s Office’s
- Ensures all required forms are placed in designated areas of the patient’s chart
- Daily preparation of charts for next day’s surgeries within required deadline (NO LESS than 3 days prior to surgery, for all cases scheduled four days or more in advance of surgery date)
- Preparation of medical consents for each chart prepared
- Labeling necessary documents and adding physician orders
- Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
- Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
- Checking patients in, collecting copays.
- Other duties as assigned
**Required Skills**:
- High school diploma or equivalent
- Minimum 2-4 years of hospital or medical office experience required.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Must be able to multi-task.
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
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