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Administrative Assistant/leasing Agent

4 months ago

State College, United States Brickwork Properties Full time

**Brickwork Properties is seeking a Leasing Assistant**

**POSITION**: Full Time Administrative Assistant in Property Management Office

**COMPENSATION**: $20 - $25 an hour, plus Benefits and Bonus eligibility

**SUMMARY**

As the Leasing & Marketing Manager, you will be responsible for assisting the Property Manager in maintaining all aspects of property operations, with a concentration on the leasing, marketing, resident relations, and functions of the community. The Leasing & Marketing Manager strives for 100% occupancy through retention of existing residents, leasing current availability and pre-leasing of future availability.

**RESPONSIBILITIES** (Including but not limited to)
- Utilize Company leasing expectations and procedures to warmly greet prospective clients, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow-up.
- Provide front desk coverage, including managing a busy, multi-line phone system, greeting clients & tenants who enter the office, managing incoming/outgoing mail and shipments, and maintaining an organized, clean office environment.
- Respond quickly, professionally, and accurately to customer inquiries, tenant issues & concerns.
- Maintain daily recordings, and log maintenance requests & issues and resolutions in Entrata Property Mgmt software.
- Process rent payments received by tenant walk-ins and payments received by mail.
- Enter and follow up with maintenance work orders.
- Monitor and update all social media channels to promote the property.
- Participate in all move-in and move-out related activities.
- Become familiar with several properties and conduct apartment showings.

**Your Track Record**
- Bachelor’s degree preferred, or comparable related student housing experience.
- At least one year of leasing and sales experience; strong aptitude and interest in a wide range of marketing platforms.
- Experience with Entrata or similar systems strongly preferred.
- Social media and digital marketing experience strongly preferred.
- Experience in the student or residential housing industry strongly preferred.
- Strong communication skills.
- Excellent customer service skills. Warm, friendly, and helpful in person and on the phone.
- Excellent computer skills: Utilizing Microsoft Office - Excel, Word & Outlook.

Pay: $19.00 - $25.00 per hour

**Benefits**:

- 401(k)
- Health insurance
- Paid time off

Experience level:

- 2 years

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (required)

License/Certification:

- Driver's License (required)

Work Location: In person