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Administrative Assistant

4 months ago

Kissimmee, United States Westgate Resorts Full time

**Company Description** Pay rate: $19 / hour** - Use our Daily Pay benefit and get access to your pay as you need it.

**Westgate Vacation Villas & Town Center Resort** boasts more than 3,000 accommodations and offers a great opportunity to meet and share stories with guests who arrive from around the world to enjoy Central Florida’s world-famous theme parks and attractions. Enjoy our world-class resort's surroundings and excitement, such as 14 heated outdoor pools, 14 hot tubs, and the state-of-the-art Shipwreck Island Water Park.

We are seeking a dedicated and detail-oriented Administrative Assistant to join our Housekeeping Department. This role is crucial for ensuring smooth and efficient daily operations, providing essential clerical and administrative support to our team.

**Key Responsibilities**:

- Answer and screen incoming calls for the department, including Directors, Managers, and employees. Accurately take and forward messages to the appropriate parties and disperse information as instructed by Managers.
- Create and maintain employee files, ensuring all documentation is up-to-date and organized.
- Assist management staff with various duties such as research, personnel follow-up, and maintaining daily office operations (supplies, copies, fax machines, and mail).
- Support Managers with scheduling, ensuring all shifts and meetings are accurately documented.
- Assist with researching, resolving, and documenting internal and external issues related to resort operations.
- Aid in the preparation of project outlines, flow charts, presentations, and meetings.
- Compile and distribute daily and weekly statistical data to management, including reports and spreadsheet information about the resort.
- Assist with the development and maintenance of departmental policies and procedures, as well as organizational charts.
- Coordinate Human Resources paperwork, ensuring all documents are processed accurately and promptly.
- Complete payroll tasks and submit corrections as necessary.
- Perform other duties as assigned to support the department.

To excel in this role, you must embody our core values of **integrity, passion, and a strong work ethic**. These values are essential to our success, and we are looking for someone who shares our commitment.
**Qualifications**
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to handle sensitive information with confidentiality
- Strong attention to detail and accuracy
- Experience in an administrative or clerical role is preferred

**Additional Information**

**Why Westgate?**
- Comprehensive health benefits - medical, dental and vision
- Paid Time Off (PTO) - vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs