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Guideshop Manager
3 months ago
Overview:
**About Bonobos**
We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 60+ Guideshop locations. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don’t think traditional retail, Bonobos is something you haven’t seen before.
The Bonobos team is vibrant, collaborative, and inclusive. We value self-awareness, empathy, intellectual honesty, positive energy, and judgment, often over experience. We’ve created a culture where collaboration and communication are paramount, all while making time for fun and celebrating extraordinary efforts.
**About Express, Inc.**
Express, Inc. is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories and home goods brand with a purpose to Provide Comfort for People & Planet.
Guideshop Name: Cobble Hill Responsibilities and Qualifications:
**Bonobos is seeking a Guideshop Manager, our version of a Store Manager, at our Guideshop.**:
A Guideshop Manager will report directly to our District Manager and will manage a team of 1-3 Lead Guides and 4-10 Guides.
**Key Responsibilities**
- Drive business results by analyzing business trends, maximizing daily sales plans, and developing Guides.
- Analyze business results in your Guideshop to identify and coach opportunities, as well as celebrate successes.
- Create an exceptional customer experience by having a strong presence on the sales floor and modeling optimal selling behaviors.
- Preserve long-term customer relationships by maximizing the Guideshop client book and maintaining outreach expectations.
- Manage Guideshop expense budget, payroll control, and procedural compliance.
- Identify opportunities to generate traffic to the Guideshop by promoting brand awareness within the market.
- Recruit, hire, develop, and retain top talent.
- Execute and maintain strong visual merchandising standards.
- Inspire, motivate, and lead through Bonobos Core Virtues.
- Foster an environment of innovation and promote an entrepreneurial mindset.
**Essential Qualifications**
- Have in-depth retail experience.
- Have a minimum of 3-5 years managing a retail store or relevant experience.
- Consistently achieve personal and overall store sales goals.
- Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays.
**Preferred Qualifications (Skills and Abilities)**
- Have an entrepreneurial spirit and are excited by the evolving retail landscape.
- Cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued.
- Are a triple threat that is made up of equal parts training, sales, and operations.
- Have a thorough understanding of our brand's style and mission: Make Fit Happen for Every Body.
- Lead by example and are enthusiastic about coaching and mentoring your team.
- Create and ensure a cohesive work environment that inspires engagement.
- Self-motivated and confident in your ability to network and generate leads.
- Strong time management and organizational skills.
**Benefits and Compensation**
Express, Inc. offers a range of benefits to help protect full-time associates health and long-term financial security including:
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
Part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive a merchandise discount, and to choose voluntary benefits through YouDecide. Full-time associates may be eligible to participate in our incentive plan.
Salary Range: $67,000 - $106,000 Closing:
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**Notification to Agencies**: Please note that Express, Inc. does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Express, Inc. will not consider or approve payment to any