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Help Desk Technician

4 months ago

Wilmington, United States TechSolutions, Inc. Full time

**Tired of the same old, same old? Looking for a position that will allow you to show what you know?**

We offer a complete benefits package including healthcare, dental, and vision. Additionally, our employees receive free life insurance, paid time off including holidays, and can participate in a company-matched 401k plan. We feel very strongly about education and learning and as a result, our technicians help each other grow and learn constantlyand when you are ready to take that certification exam, we pay for that as well.
- Be a problem solver, a team player, and a clear communicator
- Work directly with clients and vendors to achieve successful resolutions
- Work independently or on small teams to handle IT projects, deployments, and migrations
- Work remotely or onsite to meet our clients' IT needs and requirements

**Minimum Qualifications**:Must have a High School Diploma or GED and one year of technology experience. Local applicants only, no relocation available, no sponsorship available.

**Preferred Qualifications**: Experience with RMM and PSA tools, troubleshooting and maintenance of workstations, servers, switch hardware, firewalls, and TCP/IP.

If you have a team-based mentality, a winning attitude, and a passion for IT, we are anxious to speak with you. No phone calls please.

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year

Schedule:

- 8 hour shift

**Experience**:

- Help desk: 1 year (preferred)
- Windows: 1 year (preferred)
- Business-to-Business Technical Support Occupations: 1 year (preferred)

Ability to Relocate:

- Wilmington, DE 19808: Relocate before starting work (required)

Work Location: In person