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Receptionist (Communications Specialist)

3 months ago

Glen Allen, United States BANKERS INSURANCE, LLC. Full time

**Summary**:The Communications Specialist is responsible for answering incoming calls, directing calls, mail distribution/scanning, and greeting visitors. The Communications Specialist is the first point of contact for the office, which requires a positive attitude and polished, professional appearance.

**Essential Duties and Responsibilities**:

- Serve visitors and clients by greeting them in a professional, friendly manner.
- Maintains security by issuing visitor badges and/or logbooks.
- Answer, screen and forward any incoming phone calls while providing basic information when needed.
- Scan all mail, attach to the client account and set to the appropriate recipient.
- Effectively prepare daily bank deposits.
- Prepare outgoing mail at the end of each workday.
- Scan incoming faxes, attach to the client accounts and set to the appropriate recipients.
- Perform other duties as required.

**Core Competencies**:

- Be a self-starter, well-organized and display good business communication skills, both verbal and written.
- Be a team player and display resourcefulness to find win-win solutions for our clients, insurance companies, and agency.
- Demonstrated excellent organizational and personal interfacing skills.
- Familiarity and working knowledge of general office machines (i.e. fax, copier, printers, etc.) required.
- Possess ability to deal with conflict and resolve problems with poise.
- Exhibit a personal commitment to develop insurance knowledge and commitment to obtain an insurance license within 12 months of hire.

**Education/Experience**:

- Two years of consistent employment in a customer service capacity.
- High School Diploma; College Degree preferred.

At Bankers Insurance, we want our employees to be happy and healthy Our generous benefits reflect our commitment to our employees and will help you build and plan for a great future. We pay 100% of the employee only premium for medical, dental, life insurance, short term disability and long term disability. New employees are immediately eligible to participate in our 401k plan that offers an employer match. We offer paid holidays and 15 days of paid time off of work the 1st full year of employment.

Pay: $30,000.00 - $35,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

Work Location: In person