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3 months ago
Under the general direction of the Business Process Architect Section Chief, Information Technology Manager I (ITM I), the Information Technology Supervisor II (IT Sup II) plans, organizes, and directs all activities associated with development, implementation, and ongoing support of the Department of Consumer Affairs’ (DCA) production system, as well as, providing day-to-day support for OIS’ test management, change management, organizational change management, and quality assurance functions. his position is in alignment with the Business Technology Management and Information Technology Project Management domains.
- In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.
- **CalCareers Exams**: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.
- You will find additional information about the job in the **Duty Statement**.
Working Conditions
- The incumbent is a Work Week Group E employee and is expected to work an average of 40 hours per week each year and may be required to work specified hours based on the business needs of the office. The incumbent must constantly operate a computer and other office productivity machinery, such as a copy machine. The incumbent must be able to remain in a stationary position 50% of the time. The incumbent may be required to perform duties at local client sites as required and at any DCA's statewide field sites as scheduled in advance. A remote-centered (telework) flexible schedule may be available for this position. The position is located in headquarters in Sacramento, CA. The incumbent is required to travel throughout an assigned geographical area by various methods of transportation.
- This position may/may not be eligible for telework. The amount of telework is at the discretion of the Office of Information Services (OIS) and based on the current telework policy. While the OIS supports telework where possible, in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksite with mínimal notification if an urgent need arises, as determined by the Department.
- Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY SUPERVISOR II
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
**Job Code #**:
- JC-437819
- **Position #(s)**:
- 610-710-1404-004
610-710-1404-XXX
- **Working Title**:
**System and Service Support Supervisor**
**Classification**:
- INFORMATION TECHNOLOGY SUPERVISOR II
$8,016.00 - $10,741.00
- **# of Positions**:
- Multiple
- **Work Location**:
- Sacramento County
- **Telework**:
- Hybrid
- **Job Type**:
- Permanent, Full Time
- **Facility**:
- Office of Information Services
- Department Information
- Are you a highly motivated employee who enjoys providing excellent customer service and is seeking a supportive team environment? Then the Department of Consumer Affairs (DCA) is the place you are searching for. The mission of the DCA is to promote and protect the interests of California consumers. The DCA’s Office of Information Services (OIS) supports clients who license and regulate various industries within the state of California. The OIS is recruiting for a highly motivated and enthusiastic employee with solid development skills and a commitment to continuous improvement. A supportive team environment will welcome you.
- The Department of Consumer Affairs (DCA) has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees. DCA is committed to diversity, equity, inclusion, and accessibility in carrying out its consumer protection mission, and DCA solidifies this commitment starting with its recruitment efforts. DCA enriches its diversity through a workforce that reflects the population it serves, delivers successful results through inclusive team work where all contributions are valued, ensures every employee receives fair opportunities to succeed, and enables all employees to do their best by providing access to tools, resources, information, equipment and career development.
- Special Requirements
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
- **Criminal Offender Record Information (CORI)**:Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Crimin
