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Administrative Assistant

4 months ago

Tampa, United States Fieldstone Architecture & Engineering Full time

The Administrative Assistant will provide essential support to the Quality and SWAT (Service & Warranty Advocacy Team) departments by handling administrative tasks, facilitating communication, and ensuring organizational efficiency. This role demands a high degree of organization, meticulous attention to detail, and the ability to juggle multiple tasks concurrently.

**General Duties and Responsibilities**:The following duties are typical for this role. They are not exhaustive and other duties may be assigned as necessary.
- Manage and assign tickets for Quality and SWAT departments via the internal ticketing system.
- Accurately and securely file all SWAT-related documents and records.
- Assist in organizing and setting up folders for incoming SWAT tickets.
- Help manage the department project numbering system in Vision and process invoices.
- Handle sensitive information with utmost confidentiality and integrity.
- Complete re-seal requests from clients.
- Support FAE management as needed.
- Undertake special projects and other related business duties as assigned.

**Required Skills**:

- Ability to meet deadlines effectively.
- Capable of managing unexpected situations and making informed decisions under pressure.
- Competence in working in a high-stress environment and responding to high-pressure situations.
- Proficient in operating a multi-line phone system.
- Excellent verbal communication skills.
- Strong customer service and teamwork abilities.
- Ability to multitask efficiently.
- Proficiency in Microsoft Word, Excel, Outlook, DWF, Bluebeam/PDF, and TEAMS.
- Comfortable and confident interacting with executives and staff at all levels.
- Proven ability to thrive in a fast-paced environment.
- Exceptional attention to detail.

**Required Experience**

A minimum of three years of related experience in home building, construction, or administrative roles in a fast-paced environment.

**Position Type**: Full-Time