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Key Account Manager
4 months ago
The KDC/ONE team is made up of the best in the business. Our diverse and evolving workforce thrives in our environment of constant teamwork and collaboration. Join us today
Part of kdc/one, Zobele is a multinational, global leader in product development and manufacturing, key partner of the top Home & Personal Care FMCG´s companies.
To meet our growth challenges we’re looking for proactive, enthusiastic and talented professionals willing to join our team. For our North America Business Development Centre in Somerville (New Jersey), we are currently looking for a:
KEY ACCOUNT MANAGER
KeyAccount Manager supporting the Kdc/one Home Care Division, Global Accounts, reporting to the Director, Business Development. The role will work with external clients to establish Kdc/one as the partner of choice, as well as coordinate with internal cross functional teams to lead and expedite ongoing projects.
**Responsibilities**:Account management and business development**:
- Assist in management of a portfolio of Global Accounts
- Compliment prospecting and selling efforts by using consultative and relationship building selling techniques to identify current and future supply & product development opportunities
- Prepare and deliver presentations to clients and internal stakeholders to demonstrate Kdc/one capabilities, competitiveness, Global supply chain, market expertise, and innovative solutions
- Help coordinate and expedite internal and external project management and administrative activities
- Prepare costing estimates, and create internal Business Opinions
- Ensure prompt resolution of customer requests/issues
- Establish and monitor performance against key performance indicators, service level agreements requirements, and financial targets
- Stay informed on external market developments, product relevant legislation, and competitor activity
- Develop an in-depth knowledge of Kdc/one Home Care global network of manufacturing capabilities
- Travel 20-30%
**Requirements**:
- Bachelor’s degree in related field such as business or marketing
- 5+ years of B2B sales or account management experience in the CPG industry
- Project management experience is a must
- Ability to negotiate and manage contractual arrangements
- Extensive understanding of the Home Care consumer product market (Laundry, Home Cleaning, Pest Control) as well as consumer devices in this space is highly preferred
- Strong Microsoft Office skills (PowerPoint, Excel, Word)
- Technical knowledge in Chemistry or Engineering is preferred
- Working knowledge of CRM systems are a plus (Salesforce preferred)
- Ability to develop strategic plans, define, prioritize, and implement action plans according to business opportunities and success factors
- Diplomatic and assertive. Professional, high standards in personal presentation
- Excellent English
- Excellent communication, interpersonal and listening skills. Ability to effectively communicate, present and influence credibly with clients and with team members
- Strong oral and written communication skills
- Ability to manage relationships under pressure
- Ability to work independently and coordinate several activities simultaneously
- Ability to network and engage the commitment of others
- Strong service-oriented mindset
- Troubleshooter, problem solver
