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Communication and Policy Specialist

4 months ago

Madison, United States Wisconsin Department of Health Services Full time

**Introduction**:
The Department of Health Services (DHS), Central Wisconsin Center (CWC) is recruiting for a Communication and Policy Specialist. CWC provides short-term and long-term residential services to assist people living with intellectual disabilities in acquiring the personal skills needed to reach their highest potential. CWC is located at 317 Knutson Drive on the north side of Madison.

CWC is part of the Division of Care and Treatment Services (DCTS). DCTS is committed to helping all state residents live their best lives through an interconnected web of behavioral health services. Watch this video to learn more about the work of DCTS.

Our workers love what they do. But don’t take our word for it. Hear from our employees.

As an employee of the State of Wisconsin, you'll also have access to an amazing benefits package, including:

- 3.5 weeks of vacation, 9 paid holidays and ample sick time.
- Top rated health plan options starting at $39/month for single plans and $97/month for family plans, after 2 months of state service.
- Premium pension plan with at least a 6.9% employer match in 2024. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package
- Several flex spending accounts: medical, dependent care, commuter, parking and High Deductible Health Savings.
- A casual office atmosphere and flexible work schedules.
- Well Wisconsin Wellness Program
- A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
- Public Service Loan Forgiveness Program employer.

This position will typically work Monday-Friday with daytime hours. We offer a team-oriented atmosphere and a focus on work-life balance. CWC also has a 24/7 fitness center, free parking, and is on the Madison Metro bus route.

**Position Summary**:
As the Communication and Policy Specialist, you will be responsible for designing, managing and improving communication systems related to key Center initiatives focused on improving awareness of and compliance with policies and procedures, improving employee engagement, and creating a workplace culture which incorporates shared governance, employee feedback, and accountability. In addition, you will:

- support functions of planning, performance management, and organizational measurement, innovation and improvement to ensure that the Center achieves its mission and vision.
- coordinate and lead communication related quality improvement activities using accepted methods for evaluating, managing and improving organizational communication strategies, including developing performance measures, presenting leadership summary reports, and facilitating organizational review of policies, projects, indicators, and outcomes.

**Salary Information**:
The starting salary is between $35.75 and $40.00 per hour (approximately between $74,400 and $83,200 per year), depending on experience, plus excellent benefits. A 12-month trial period is required.

**Job Details**:
All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

All appointees will be required to receive a TB test, which will be administered by CWC or medical personnel approved by the facility prior to their start date.

**Qualifications**:
Minimally qualified applicants will have all of the following:

- Experience with policy analysis or development (e.g., creation, improvements, recommendations, etc.).
- Experience leading or coaching teams to complete projects or initiatives.
- Experience utilizing facilitation, communication, problem-solving, and collaboration techniques or strategies.
- Experience drafting summary recommendations and writing reports.

Well-qualified applicants will also have one or more of the following:

- Experience with project or program management (e.g., setting objectives and strategic plans, developing project plans, monitoring project progress, implementing quality improvement strategies, managing change, etc.).
- Experience teaching, training, or creating educational materials.
- Experience interpreting and evaluating information to identify patterns and essential issues.
- Experience collecting and analyzing qualitative data to guide strategies or provide recommendations.

The letter of qualifications is limited to two (2) pages. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here.

**How To Apply**:
Helpful Tips:

- You may want to save a copy of the job posting for referencing after the deadline.
- Submitted materials will be evaluated by a pa