Current jobs related to Hotel Front Desk Agent - Philadelphia - Starboard Management LLC

  • Front Desk Agent

    4 months ago

    Philadelphia, United States Penn's View Hotel Full time

    Job DescriptionJob DescriptionWe are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from departing...

  • Hotel Front Desk Agent

    2 days ago

    Philadelphia, United States Hilton Garden Inn Center City Philadelphia Full time

    Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a...

  • Front Desk Agent

    7 days ago

    Philadelphia, United States HEI Hotels & Resorts Full time

    We are looking for a customer service oriented Front Desk Agent to join our team at Cambria Philadelphia! As a Front Desk Agent, you wil assist guests with arrival and departure from hotel, while providing positive guests experiences. Responsibilitie Front Desk, Agent, Computer, Hotel

  • Hotel Front Desk Representative

    1 day ago

    Philadelphia, Pennsylvania, United States Hilton Garden Inn Center City Philadelphia Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hilton Garden Inn Center City Philadelphia. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and...

  • Hotel Front Desk

    5 months ago

    Philadelphia, United States Penn Hospitality Management LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Hotel Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from...

  • Front Desk Agent

    2 months ago

    Philadelphia, United States The Bellevue Hotel Full time

    SummaryThe Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Responsibilities Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit...

  • Hotel Front Desk Representative

    2 days ago

    Philadelphia, Pennsylvania, United States Hilton Garden Inn Center City Philadelphia Full time

    Welcome to the Hilton Garden Inn Center City Philadelphia, where we're looking for a talented Hotel Front Desk Agent to join our guest services team. As a key member of our team, you'll be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of amazing.Responsibilities:Account Management: Maintain accurate...

  • Front Desk Agent

    4 weeks ago

    Philadelphia, United States Homewood Suites Full time

    Front Desk Agent Philadelphia, PAJob Summary We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Must be available to work mornings, evenings, weekends and holidays....

  • Front Desk Representative

    3 weeks ago

    Philadelphia, Pennsylvania, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Shaner Hotel Group. As a Front Desk Agent, you will be responsible for providing exceptional guest services, handling guest complaints, and ensuring a seamless check-in and check-out experience.Key ResponsibilitiesGuest Services: Provide superior guest...

  • Front Desk Agent

    1 month ago

    Philadelphia, United States Homewood Suites Full time

    Job DescriptionJob DescriptionFront Desk AgentPhiladelphia, PAJob Summary We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.  Must be available to work mornings,...

  • Hotel Front Desk Representative

    12 hours ago

    Philadelphia, Pennsylvania, United States Hilton Garden Inn Center City Philadelphia Full time

    Hotel Front Desk AgentWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hilton Garden Inn Center City Philadelphia. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Guest Welcome...

  • Front Desk Agent-Warwick Hotel Rittenhouse Square, Philadelphia, PA

    2 months ago

    Philadelphia, United States Blue Sky Hospitality Solutions Full time

    Job Summary: Front Desk Agent Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing...

  • Front Desk Agent

    1 month ago

    Philadelphia, United States Doubletree Guest Suites Philadelphia West - Plymouth Meeting Full time

    DescriptionThe DoubleTree suites Philadelphia West in Plymouth Meeting is seeking a Front Desk Agent to join our Front Office Team! The hourly rate is $18.00 USD. Must have a flexible schedule. Front Desk & Guest CareWe are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most...

  • Front Desk Agent

    1 month ago

    Philadelphia, United States Concord Hospitality Full time

    Description The DoubleTree suites Philadelphia West in Plymouth Meeting is seeking a Front Desk Agent to join our Front Office Team! The hourly rate is $18.00 USD. Must have a flexible schedule. Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most...

  • Hotel Front Desk Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Homewood Suites Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team at Homewood Suites. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Check-in and Check-out: Perform all check-in and...

  • Front Desk Representative

    3 weeks ago

    Philadelphia, Pennsylvania, United States Penn's View Hotel Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Penn's View Hotel.Key Responsibilities:Guest Registration and Room Assignment: Register and assign rooms to guests in a timely and efficient manner.Reservation Confirmation: Confirm phone and online reservations to ensure seamless guest experiences.Guest...

  • Hotel Front Desk Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Homewood Suites Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team at Homewood Suites. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesGuest Check-In/Check-Out: Process guest arrivals and...

  • Front Desk Hospitality Agent

    1 day ago

    Philadelphia, Pennsylvania, United States Sonder Full time

    About SonderSonder is a revolutionary hospitality company that combines innovative technology with inspiring accommodations to create a seamless guest experience. With a presence in over 30 cities across eight countries and three continents, Sonder is making a world of better stays accessible to all.Job SummaryWe are seeking a highly skilled and personable...

  • Hospitality Front Desk Agent

    3 months ago

    Philadelphia, United States Sosuite Full time

    At Sosuite, our mission is to transform how people live and travel. Sosuite provides beautiful, playful, and homey apartment suites for the modern traveler. We provide everything our guests need for a comfortable stay, whether that's 3 nights or 3 months. Sosuite started in 2019 and manages apartment buildings and micro hotels throughout Philadelphia. WE ARE...

  • Front Desk Agent

    2 months ago

    Philadelphia, United States Sheraton City Centre Full time

    Property Description: Sheraton Philadelphia University City Hotel is a premier hotel located in the vibrant University City neighborhood of Philadelphia, Pennsylvania, offering an exciting and dynamic work environment. As a job applicant, joining the team at Sheraton Philadelphia University City Hotel means being part of a renowned Marriott brand known for...

Hotel Front Desk Agent

3 months ago

Philadelphia, United States Starboard Management LLC Full time

**SUMMARY**
The Front Desk Agent represents the hotel by providing the highest quality of service to guests. The Front Desk Agent will be responsible for the daily operations of the front desk under the direction of the Front Office Manager and in alignment with the brand standards.

**ESSENTIAL FUNCTIONS**
- Provide exceptional guest service, remain high visible and readily available for guests at all time.
- Follow all cash handling and credit policies.
- Program walk-up calls.
- Have knowledge of emergency procedures and assist as needed.
- Report any emergency situations to Front Office Manager, Manager on-Duty or the General Manager.
- Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
- Uses proper telephone etiquette.
- Is aware of daily activities and meetings taking place in the hotel.
- Register guests and assigns rooms. Accommodates special requests whenever possible.
- Assists in preregistration and blocking of rooms for reservations.
- Knows room locations, types of rooms available, and room rates.
- Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
- Uses Suggestive selling techniques to sell rooms and to promote other services of the hotel.
Understands room status and room status tracking.
- Coordinates room status updates with the housekeeping department by notifying housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
- Performs cashier related functions like posting charges to guest accounts, processing paid out's, and reconciling postings at end of shift.
- Process guest check-outs.
- Coordinate room maintenance requests with the Engineering department.
- Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation policies and procedures.
- Thoroughly understands and adheres to proper credit and cash handling policies.
- Reports any unusual occurrences or requests to the manager or assistant manager.
Knows how to use front office equipment.
- Knows all safety and emergency procedures and is aware of accident prevention policies.
Maintains the cleanliness and neatness of the front desk area.
- Understand that business demands dictate how the schedule is made, meaning a rotating schedule, as well as additional or less than normal hours.**REQUIREMENTS**
- High School Diploma or equivalent.
- Must speak, read, write and understand English.
- Minimum one year of hotel front desk experience.
- Hotel experience preferred.
- Basic math or accounting skills.
- Must have good problem solving skills.
- Flexible and long hours sometimes required.
Must able to lift, push, move, or pull object weighted up to 25 lbs.

**Benefits**:

- Health insurance
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

Work setting:

- In-person

**Experience**:

- Hotel Front Desk: 1 year (required)

Work Location: In person