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Director of Operations

3 months ago

Horsham, United States DEE Consulting Full time

**Company Overview**: With over 30 years of experience, we specialize in designing and delivering innovative and disruptive IT solutions for our clients. Specifically, we help businesses build datacenters and IT infrastructure that power their operations and differentiate them from their competitors. Our cybersecurity-first approach ensures end-to-end data protection, safeguarding your business and giving you a competitive edge. We are proudly woman and minority-owned and certified, and we maintain the highest standards of cybersecurity with ISO 9001 certification.

**Key Responsibilities**:

- Provide strategic leadership and direction to the operations team, ensuring alignment with company goals and objectives.
- Develop and implement operational policies, procedures, and best practices to optimize efficiency and productivity.
- Collaborate with senior management to define and execute business strategies that drive growth and profitability.
- Oversee project management processes and ensure timely delivery of client projects within scope and budget.
- Manage resource allocation, capacity planning, and workforce development to support business objectives.
- Monitor and analyze key performance metrics to identify areas for improvement and implement corrective actions as needed.
- Foster a culture of continuous improvement, innovation, and excellence throughout the organization.
- Build and maintain strong relationships with clients, vendors, and partners to drive business success and customer satisfaction.
- Stay abreast of industry trends, emerging technologies, and best practices to inform decision-making and strategic planning.

**Qualifications**:

- Bachelor's degree in Business Administration, Information Technology, or related field; Master's degree preferred.
- 7+ years of experience in operations management, project management, or operations leadership roles, preferably within the consulting or professional services industry.
- MUST have experience in government and federal contracting and vendor management
- Strong leadership skills with the ability to inspire and motivate teams to achieve exceptional results.
- Excellent communication, interpersonal, and negotiation skills.
- Proven ability to think strategically, solve complex problems, and make data-driven decisions.
- Extensive knowledge of infrastructure, systems, and technologies.
- Project management certification (e.g., PMP) preferred.
- Demonstrated commitment to professional development and continuous learning.

**Benefits**:

- Competitive salary commensurate with experience
- Comprehensive benefits package including health, dental, and vision insurance
- 401(k) retirement savings plan with company match
- Paid time off and holidays
- Professional development and training opportunities
- Collaborative and inclusive work environment

Pay: $100,000.00 - $125,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Application Question(s):

- Are you willing to come to Wilmington, DE two to three times a month?
- Have you worked in IT MSP Consulting/Contracting before?

**Experience**:

- Operations management: 7 years (required)
- Federal or Government Contract Writing: 1 year (required)
- IT Consulting: 5 years (required)
- Vendor management: 5 years (required)

Work Location: Hybrid remote in Horsham, PA