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Attendant I

3 months ago

Gary, United States Hard Rock International (USA), Inc. Full time

Overview:
The incumbent in this position is responsible for all sales transactions, bussing tables, cleaning, sweeping, and mopping the surrounding tables and areas as well as retrieving any warehouse orders as needed.

**Responsibilities**:
**ESSENTIAL FUNCTIONS**:

- (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)_
- Creates an atmosphere that induces guests to make Hard Rock Casino Northern Indiana their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
- Replenishes and garnishes food on the cafeteria line as necessary.
- Serves food as necessary.
- Maintains a neat and sanitary appearance of assigned work area, serving utensils and equipment.
- Ensures all dishware, utensils and equipment are cleaned and stored properly at the end of shift.
- Ensures all unused food items are stored properly.
- Maintains work area in a safe condition, taking care of spills and other hazards as necessary.
- Ensures that stock delivered from warehouse is put away in proper storage areas in a timely manner.
- Ensures that Team Dining Room is cleaned and maintained throughout shift.
- Attend and participate in meetings, completing follow-up as assigned.
- Perform work regularly and predictably.
- Responsible for cleaning and sanitizing work and public spaces.
- Other duties as assigned.

**NON-ESSENTIAL FUNCTIONS**:

- Attend seminars when needed

Qualifications:
**EDUCATION AND /OR EXPERIENCE REQUIREMENTS**:
This knowledge and these abilities are typically acquired through two months of on-the-job training.

**ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc)**:

- Must obtain and maintain valid licenses / certifications per Federal, State and ERGC Gaming regulations.
- Must successfully pass background check.
- Must successfully pass drug screening.
- Must be at least twenty-one (21) years of age.
- Must be able to work holidays and weekends, as well as flexible shifts.

**KNOWLEDGE OF**:

- Excellent customer service skills.
- Basic mathematical skills.

**ABILITY TO**:

- Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Be flexible to work varying shifts and time schedules as needed.
- Ability to communicate effectively with all levels of employees and guests.
- Ability to restock needed materials and retrieve dropped items.
- Use a cash register.
- Distinguish between different denominations of currency and make correct change.
- Read ticket totals, total credit vouchers and log checks.
- Use machines and equipment including, but not limited to: include cash register system, credit card machines, and calculator.

Additional Details:
The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.