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Surgical Coordinator
3 months ago
Ophthalmic Consultants of Boston (OCB) was established in 1969 to offer patients the highest quality eye care and laser/surgical treatment. OCB is the premier eye care provider in the region with nineteen practice locations in the greater Boston area, South Shore, and Cape Cod. OCB ophthalmologists use the most advanced diagnostic, laser and surgical techniques available, and their level of care has earned Ophthalmic Consultants of Boston a national and international reputation for excellence.
OCB is currently seeking a Full-time** Surgical Coordinator to join our Team**. Work location will be Plymouth, MA.
**Responsibilities**:
- Coordinate all aspects of surgical scheduling of a busy physician’s practice, including retrieval of medical testing, and scheduling all post-operative appointments for the patient.
- Conducts pre and post-operative counseling of surgical patients and assuring that all vital information is given and understood. This includes medications.
- Schedule all surgeries and work closely with Boston Eye Surgery and Laser Centers to ensure all paperwork is complete and scanned into medical record prior to event.
- Collect premium lens payments.
- Cover incoming phone calls from outside doctors, patients and other OCB teams.
- Knowledge and cross training of administrative tasks such as In-basket messages and phone calls to schedule appointments for team.
- Must have a high level of interpersonal skills to handle sensitive and confidential situations and reassure patients through the surgical process.
- Demonstrate ability to work effectively with medical and administrative staff, and outside practices while handling a high volume of calls.
**Requirements**:
- Associate degree in business administration or secretary’s practices preferred.
- Four years of experience in high volume professional/medical environment preferred.
- Training and experience in customer support and services.
- Epic experience preferred
Benefits Offered:
- Health & Dental Insurance
- eligible 1st Day of Employment
- Paid time off and Paid Holidays
- Health & Dependent Flexible Spending Accounts
- 401(k) Plan with Company Match
- Company paid Life and Long Term Disability Insurance
- Employee Discounts
OCB is an Equal Opportunity Employer.
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