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Food and Beverage Supervisor, Yavapai Hotel

4 months ago

Phoenix, United States Delaware North Full time

**The Opportunity**:
Delaware North Parks and Resorts is hiring a full-time Food and Beverage Supervisor to join our team at Yavapai Hotel in Grand Canyon, Arizona. As a Food and Beverage Supervisor, you will be responsible for leading team members to provide exceptional guest service.

**Pay**:
$20.00 - $22.00 / hour

**Life at the Grand Canyon**:
Every day can be an adventure when you live and work at Grand Canyon National Park. Join our global team helping guests enjoy this natural wonder. Whether you want to work for a season or make the Grand Canyon your home, we have opportunities for anyone wanting to live and work in a National Park
- Variety of low cost housing available for $27.50 - $40/ week including wi-fi, satellite TV, and all utilities
- Free laundry facilities
- Healthy work-life balance
- Community recreation center with gym and monthly outings
- Tons of activities with the South Rim of the Canyon only minutes away including camping, hiking, river rafting, star-gazing, and museums

**Perks at the Grand Canyon**:

- Health, dental, and vision insurance*
- 401k with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- 50% off food in our restaurant, tavern, coffee shop, and deli
- 20% off retail and grocery items
- Referral bonus - earn $200 for each eligible referral
- Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
- Available for full-time, year-round team members

**Responsibilities**:

- Schedules team member duties and assists manager with training and compliance.
- Reviews work procedures and operational problems to determine ways to improve service, performance, or safety.
- Ensures proper POS, cash handling and tip record-keeping for the shift.
- Investigates and resolves complaints regarding food quality, service and accommodations.
- Perform some service tasks such as assisting guests, stocking shelves, counting inventory, and cashier duties.
- Other duties as assigned.

**Qualifications**:

- Restaurant experience required with two years of supervisory experience in front of house environment preferred.
- Self-motivated to work without direct supervision, embrace challenges, opportunities and initiate projects.
- Must have excellent written and verbal communication, POS and cash handling skills.
- Proven ability to implement and enforce procedures and rules while directing team members.
- Must maintain excellent customer service and staff relations with a true desire to satisfy the needs of others in a faced paced environment.
- No college degree required.

**Physical Requirements**:

- Required to lift and carry up to 50 pounds.
- Will stand and walk throughout shift with frequent bending, twisting, squatting, and grasping and frequently reach over head up to 7 feet.
- Push and pull movements on occasion to move equipment and use of mops and brooms.
- May be exposed to normal dangers found in kitchen environment, such as cuts, scrapes, burns and scalds.
- Some work may be required outdoors in varying temperatures including cold, wind, rain and heat.

**Shift Details**:
Day shift
Evening shift
Holidays
Weekends
Split shift
Overtime as needed

**Who We Are**:
Delaware North's operations in Grand Canyon National Park offer the opportunity to experience living and working in one of the natural wonders of the world. We provide a variety of employee housing options including shared trailers, apartments, dorm rooms, and houses, with amenities including a community center, free internet, workout, and recreational equipment. We also offer team member food and retail discounts.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.