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Dental Front Desk Receptionist

3 months ago

Boston, United States Dental4Dental Staffing Full time

**Job Title: Experienced Front Desk Receptionist**

**Location**: Boston, MA

**Responsibilities**:

- Greet patients warmly and ensure a positive experience from the moment they enter the office.
- Efficiently schedule patient appointments, optimizing the use of our practice management software.
- Communicate effectively with patients regarding appointment reminders, follow-ups, and treatment plans.
- Coordinate with clinical staff to ensure seamless patient flow and mínimal wait times.
- Handle patient inquiries and provide accurate information regarding services, insurance coverage, and billing.
- Process patient paperwork, including insurance verification, consent forms, and medical history updates.
- Maintain a clean and organized reception area, reflecting our commitment to professionalism and patient care.
- Assist with administrative tasks such as answering phones, filing, and managing office supplies inventory.
- Collaborate with the dental team to uphold our practice's standards of excellence and patient satisfaction.

**Requirements**:

- Proven experience as a Front Desk Receptionist in a dental or medical setting.
- Proficiency in dental office software (e.g., Dentrix, Eaglesoft)
- Exceptional interpersonal and communication skills, with a friendly and approachable demeanor.
- Strong organizational abilities and attention to detail, ensuring accuracy in patient records and scheduling.
- Ability to multitask efficiently in a fast-paced environment, prioritizing tasks effectively.
- Knowledge of dental terminology, procedures, and insurance protocols preferred

**Benefits**:

- Competitive salary commensurate with experience.
- Opportunities for professional development and advancement within our practice.
- Comprehensive benefits package, including health insurance, dental benefits, and retirement savings options.
- A supportive and collaborative work environment where your contributions are valued and recognized.

Pay: $26.00 - $30.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k) matching
- Life insurance
- Vision insurance

Healthcare setting:

- Private practice

**Experience**:

- Customer service: 1 year (preferred)
- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (preferred)

Ability to Commute:

- Boston, MA (required)

Work Location: In person