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Administrative Assistant

3 months ago

Stony Brook, United States Stony Brook Administrative Services Full time

**Responsibilities**:
Perform duties of a secretary utilizing specific knowledge of medical terminology and all office policies and procedures.

**Job Functions**:

- Answer incoming calls.
- Triage phone calls and determine if urgent, give call to physician or nurse immediately. Handle all calls with confidence, compassion and efficiency.
- Make appointments for new and existing patients.
- Collect and verify patient demographic information.
- Review and maintain providers’ schedules to ensure productivity and that appointments are scheduled appropriately.
- Verify insurance with billing department.
- Prepare charts.
- Call outside offices for medical records.
- Scan records into patient’s electronic chart.
- Enter patient information and medical history into EMR.
- Providing training and support to new administrative staff, and keeping current staff updated on changes in procedures or regulations.
- Acting as a liaison between patients, healthcare providers, and other administrative staff, facilitating clear and effective communication.
- Resolving issues and complaints from patients or staff members, and implementing solutions to prevent recurrence.
- Oversee payroll, communications and day-to-day operations as needed in Practice Administrator’s absence.
- Category
- Business Support
- Exempt/Non-Exempt
- Non-Exempt
- Location
- Heart Associates of Long Island - Cardiology
- Full-Time/Part-Time
- Full-Time
- Position Requirements
- High school diploma.
- Superior level of secretarial and organizational skills.
- Understanding of various insurance plans and the need for authorization/referral.
- Computer and EMR experience.
- Team player and ability to multi-task.
- Possess exceptional interpersonal skills and proper phone etiquette, demonstrating compassion and patience.
- 2 years medical secretarial experience is required.

**Physical Demands**:Must be able to sit for long periods of time, and must have manual dexterity to work computer systems and keyboard

**Salary Range**: $25.00-$28.50 per hour
- Shift
- Days
- Tags
- Benefits,401K, PTO, Life Insurance. Competitive Salary. Office located in Stony Brook
- Salary Range
- $25.00-$28.50 per hour
- Position
- Lead Administrative Assistant-HALI
- Open Date
- 6/25/2024