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Housing Resource Specialist
3 months ago
**SCHEDULE**:40 hours, Monday - Friday, Monday Wed Friday 7:45 am to 4:15 pm, Tuesday & Thursday 10 am to 6:30 pm
**Pays $23.48 per hour DOE**
**This position carries a retention bonus of $4000.00, payable in instalments of: $500.00 at 1 month, $ 500.00 at 3 months, $1500.00 at 6 months, and $1500.00 at one year.**
**LOCATION**: 434 Harrison Ave. and Yawkey House 363 Albany Street
**JOB DESCRIPTION**:
**SUMMARY OF THE POSITION**:
**SUMMARY OF THE POSITION**:
The Housing Resource Specialist is responsible for providing services in two locations; the Rapid Engagement Center (drop in center) and Yawkey House shelter. At the Rapid Engagement Center they assist shelter guests in a self-directed individual housing pathway in order to find permanent housing, mainstream benefits and other community resources as needed. When not working in the Rapid Engagement Center, this HRS position will be assigned to the Yawkey House shelter where they will work with a caseload of female identifying guests to help them move from shelter into housing. The Housing Resource Specialist exhibits excellent customer service and possesses a sense of initiative, is self-directed, works well with groups, has a good sense of humor, and is knowledgeable about housing resources in the Boston area. The Housing Resource Specialist is able to research and access new housing opportunities and is regularly updating all resource materials for guests and staff. The Housing Resource Specialist is able to discern which guests are able to manage housing searches independently and which guests need more hands on help.
**REQUIREMENTS**:
**QUALIFICATIONS**:
**EDUCATION/TRAINING**:
REQUIRED:
- Bachelor’s Degree or minimum of 2 years of experience working with homeless population toward housing
**PREFERRED**:
- Bachelor’s Degree in Social Work, or related field of study
- LADAC or CADAC or Substitute for relevant lived experience
- Bi-Lingual Spanish or Haitian-Creole
**KNOWLEDGE/EXPERIENCE**:
REQUIRED:
- Minimum of two (2) years of experience working with people facing homelessness, mental health issues, trauma and substance abuse issues
- Knowledge of housing resources in and around the Boston area
- Ability to use internet, social media, and other research tools to identify resources and housing opportunities
- Experience in maintaining confidential records and information
- Experience in prioritizing tasks and meeting deadlines in a fast-paced environment
- Experience working in a team-oriented environment
- Superior organizational and written communications skills and demonstrated project management experience
**PHYSICAL ABILITIES/SKILLS**:
REQUIRED:
- Ability to sit for long periods of time
- Ability to access different building locations and program sites
- requires stooping, bending, and stretching
- Ability to respond quickly and calmly in emergency situations
**MENTAL ABILITIES/SKILLS**:
REQUIRED:
- Superior attention to detail
- Ability to adapt to changing goals and priorities
- Must be able to perform a wide variety of difficult tasks at the same time
- Ability to work effectively under pressure
- Ability to take initiative
- Must be self-directed Demonstrated commitment to Pine Street Inn’s mission, positive approach to change, promoting best development practices
- Highly developed organizational skills and excellent oral communication and interpersonal skills are essential
- Must be able to take direction well
- Works proactively to keep up with program innovations and new administrative technologies
- Demonstrated ability to successfully work in a fast-paced, goal-oriented team environment
- Enthusiasm, positive sense of humor and can do attitude
- Must be able to work with diverse constituencies in a stressful environment
- Ability to work independently as needed and also function as a member of a team
**ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO**:
- Responsible for helping the PSI meet housing placement goals and reducing length of stay for shelter guests.
- Responsible for gathering and disseminating resources regularly to guests and staff.
- Enters efforts and referrals into Clarity
- Available to attend housing related appointments with guests as appropriate.
- Uses motivational interviewing skills to help guests move through stages of change to take action steps toward housing and accept reasonable housing placements.
- Accepts supervision and guidance and actively participates in efforts to improve quality of performance.
- Protects and maintains confidential information and adheres to Pine Street Inn’s policies and procedures.
- Collects and compiles information for reports and contracts.
- Conducts research to support projects as assigned.
- Assists in preparing for monitoring and audit visits.
**Pine Street Inn is an Equal Opportunity/Affirmative Action Employee
