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Discharge Coordinator
5 months ago
Responsibilities:
**Responsibilities**
**Performance Standard**
1. Assessment
Does the initial screening of all elective inpatient admissions related to:
- Appropriateness of admission
- Coordinates and supervises data and reporting needs. Provide timely discharge planning.
- Coordinates out-of-area transfers as well as third party contractual arrangements and supervise ground transportation, home health and durable medical equipment.
- Appropriate resource utilization
- Coordinates the pre-admission screening and education of the identified patient populations
- Documents patients admitted directly through Pre-Admissions in the lap to system and forward the information on to the Case Managers as appropriate with discharge planning concerns and the initial discharge-planning screen.
- Utilization and documents patient admitted directly.
- 2. Technical and Job Specific Skills
- Ensures facility compliance with federal and state regulations involving the Case Management practice.
- Answers inquiries and educate patient, family, MD and hospital employee on discharge follow up.
3. Assists Case Managers with patient transfers and discharges.
- Frequently contact with case manager, charge nurse, bedside nurse, outside facilities to obtain and verify and/or provide information regarding the discharge follow up.
- Utilizes Interqual - Screening criteria for all admissions and observations status patients.
- Collaborate with all respective departments to ensure patient flow during the admission and transfer process.
- Interacts with the Admitting MD as appropriate involving the Physician Advisor as needed for inappropriate admits transfers and level of care.
- Assist case manager on initial screening of all elective inpatient admission related to: level of care, appropriateness of admissions, discharge needs, third party contract arrangements, appropriate resource.
- Utilization and documents patient directly.
- Appropriately prioritize work activities.
Performance/
- Process Improvement
- Is aware of and follows all hospital and department policies and procedures.
- Is knowledgeable of performance/process improvement.
- Offers performance/process improvement
Guest/
- Interdepartmental Relations
- As observed by representatives of management all interactions are conducted in a professional manner.
- Consistently exhibits phone protocol
- Consistently contributes to the team effort (e.g., assists co-workers when need is observed or upon request, offers constructive suggestions.
Productivity
- Maintains high productivity and performs efficiently
- Appropriately prioritizes work activities
- Responds to difficult situations with self-control and a positive attitude.
Key Success Factors
- Readily accepts work assignments in a positive manner.
- Performs work that is accurate, neat and consistent.
- Documentation is legible
- Reports safety issues and equipment failures appropriately.
- Projects a professional image, follows the hospital dress code policy and/or department requirements.
- Wears hospital ID badge at all times on duty
- Sensitive information including, but not limited to, patient records, charts, hospital documents and employee information is kept confidential without exception.
- Reports to work each regularly scheduled workday
Qualifications:
**Qualifications**:
***
- Minimum Education: Preferred Bachelors of Science/Nursing or Bachelors of Health Care Administration.
**2. **Minimum Experience: 2 -3 years’ experience in an acute care setting preferred. Working knowledge of InterQual IS-SI Milliman and Robertson Managed Care guidelines, Erickson Life Skills (Age Competencies), Medicare Part A and Part B, Medic-Cal NCQA, HEDIS and other criteria as identified by the Quality/Care Management Department. Working knowledge of Care-M.A.P. development and implementation. Working knowledge of managed care and capitation.
- Preferred Certifications: Current and valid CA LVN.
