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Quality Manager

4 months ago


Windsor, United States WM Full time

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

I. Job Summary Provides professional expedient support to internal Waste Management Compactor Solutions Asset teams to assist them in quality assurance by utilizing Greenleaf managed equipment. Conducts quality training and develops material to educate team on the variety of compaction equipment / monitors and their quality requirement via spec sheets, manuals, charts, websites, illustrations, and videos. II. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
- Assists in establishing strategic quality plans to achieve company objective, while remaining in line with corporate objective.
- Maintains company quality guideline to provide intrinsic value for prospective and current Greenleaf suppliers.
- Develops and executes quality programs to achieve stated objectives regarding revenue, profitability, and reliability with each vendor.
- Visits suppliers, if needed, to identify opportunities for increase quality and develop specific assurance campaign
- Manages the quality budget and prepares reports for management team
- Plans and execute quality related activities including print, specs, trade show, inspections, AAR report and video.
- Helps establish and maintain consistent corporate image throughout manufacturing materials and quality.
- Provides post-inspection reports & surveys, analysis, and status reports on ongoing quality campaign for effectiveness.
- Manages any contract terms with outside agencies and suppliers.
- Manages development, production, and distribution of WMCS quality materials to support sales and marketing programs.
- Plans, promotes, and executes vendor meetings with Greenleaf asset team, and community, industry, or trade events.
- Develops, writes, and edits quality proposals, presentations, and marketing support material for WMCS.

**III. Supervisory Responsibilities**

The highest level of supervisory skills required in this job is the management of supervisory employees. This includes:

- Direct supervision of ___0__ full-time employees, including:

- Indirect supervision of ____ full-time employees.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Required: Associate’s Degree, or equivalent experience and three
- five years of project or quality management experience plus 1 year in direct business-to-business sales

Preferred: Bachelor’s Degree in Manufacturing Engineering, or equivalent experience and three
- five years of project or quality management experience plus 1 year in direct business-to-business environment.

**B. Certificates, Licenses, Registrations or Other Requirements**

None required.

**C. Other Knowledge, Skills or Abilities Required**
- Techniques for identifying and managing quality improvement opportunities
- Techniques for identifying and responding to objections
- Analyze and solve problems
- Conduct formal presentations
- Able to design customized solutions that address more than just waste services
- Excellent business and communication skills
- Understands how to calculate costs and amounts such as discounts
- Active Learning
- Quality Disposition
- Motivational Fit
- Sustainability

**V. Work Environment**

Listed below are key points regarding environmental demands and work environment of the job. _Reasonable accommodations may be made_ to enable individuals with disabilities to perform the essential functions of the job.
- Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;
- Required to exert physical effort in handling objects less than 30 pounds rarely;
- Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;
- Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
- Normal setting for this job is: office setting.

**Benefits**
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.