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Supervisor

4 months ago

Oak Creek, United States ITG Communications Full time

A field supervisor is responsible for overseeing a team of field technicians. Supervisor duties include relaying information between their team and upper management, guiding and providing support to their team through assigned work orders and monitoring technician performance to ensure maximum productivity and accomplishing metric performance goals.

**Responsibilities**:

- Track and Report team attendance.
- Perform quality control inspections.
- Follow and enforce company policies and procedures.
- Perform truck inspections & job site inspections
- Report vehicle accidents and/or work-related injuries reported by team members
- Investigate damage claims completely and thoroughly, and report findings to Operations Manager
- Conduct team meetings.
- Coach, Train, and Support technicians.
- Meet metric performance goals.
- Drive Company vehicle
- Communicate with Supervisors and Customers
- Manage Time Effectively

**Requirements**:
The formal education and experience for the Bury Supervisor job description varies according to the nature of the job responsibilities. However, the following are commonly required for this role.
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
- Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

**Additional Comments**:
ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions