The Community Connector (CC) is part of Habitat’s Department of Family and Community Partnerships (DFCP) and works closely with Habitat staff to mobilize neighborhood residents to act together to strengthen their community. In close collaboration with the Community Engagement Team, the CC will work to build trust in the community and establish relationships with Southwood community members.

DUTIES AND RESPONSIBILITIES
- Conduct persistent and frequent “street outreach” in the neighborhood to develop relationships and build rapport with Southwood residents
- In partnership with the Community Engagement team, plan, advertise, conduct outreach and host virtual and in-person events for Southwood residents, fostering relationships with and between residents
- Work with the Community Engagement team to respond to family requests for support in connecting with community services and resources
- Reach out to community members to check in on them and encourage engagement in community events, redevelopment planning activities, community leadership opportunities, etc.
- Document notes about your interactions in a case management database.
- Identify members of the community that are natural leaders and invite them to serve in leadership roles in the community and act as Community Ambassadors who will help you connect with residents, run events, and spread the word on redevelopment activities and future housing opportunities in Southwood
- Work collaboratively with the Advancement and Communications team to connect staff with residents that are willing to provide their inspiring stories for Habitat newsletters, impact reports, grants and media events
- Manage daily operations of social media accounts (including Facebook, Instagram, YouTube) to implement social strategies, boost audience growth, and drive project growth.
- Monitor and respond to social media mentions, replies, and comments to provide accurate information about our project to the public
- Work together with the rehousing and homeownership services teams to help them connect with residents who are in the path of redevelopment and need to be rehoused
- Provide direct services and supports for residents as well as connection to resources in the community
- In collaboration with the ACDP, work to engage and recruit residents to serve on a Community Advisory Committee that will provide Habitat with input on key redevelopment meetings including flyering, recruiting resident planners, child supervision, material prep, group facilitation/interpretation at meetings, etc.
- Provide translation/interpretation support as needed for documents, meetings, trainings, classes, etc.