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Guest Services/front Desk Agent

3 months ago

Linthicum Heights, United States Holiday Inn Baltimore BWI Airport Full time

The Holiday Inn Baltimore BWI Airport is currently seeking a Full-Time Guest Service Agent for immediate hire.

The moment a guest steps into our hotel, they walk into a genuinely memorable experience. As a Guest Service Agent, you will not only be the person guests rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You will also create the warm atmosphere that makes our guests feel welcome and at home.
- IHG/Holiday Inn or OPERA experience a plus
- Must be computer literate
- Must maintain a professional appearance at all times
- Must have patience and genuinely enjoy helping others
- Must be able to stand for 8+ hours at a time
- Must be a team player

WALK-INS ARE WELCOME OR YOU MAY APPLY BY RESUME

Pay: $15.25 - $16.00 per hour

**Benefits**:

- Employee discount
- Flexible schedule
- Paid time off

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Overtime
- Weekends as needed

Work setting:

- In-person

**Education**:

- High school or equivalent (required)

**Experience**:

- Hotel Experience: 1 year (preferred)
- Front Desk: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: In person