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General Manager Hotel
4 months ago
Job Summary:
**Duties**:
- Manage all aspects of the hotel operations including front desk, housekeeping, maintenance, and food services
- Oversee staff scheduling, training, and performance evaluations
- Ensure guest satisfaction by addressing complaints and resolving issues promptly
- Monitor hotel revenue, expenses, and budgets to achieve financial goals
- Implement and maintain hotel policies and procedures to uphold quality standards
- Coordinate with vendors, suppliers, and contractors to ensure smooth operations
**Skills**:
- Excellent phone etiquette and customer service skills
- Strong guest relations abilities to create a welcoming environment
- Bilingual proficiency is a plus for effective communication with diverse guests
- Experience in hotel management or related field
- Knowledge of night audit procedures and hotel booking systems
- Multilingual capabilities are advantageous for catering to international guests
Pay: $54,214.00 - $58,214.00 per year
**Benefits**:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
**Experience**:
- Hotel management: 1 year (preferred)
- Hospitality: 1 year (preferred)
Ability to Commute:
- Phoenix, AZ 85023 (preferred)
Ability to Relocate:
- Phoenix, AZ 85023: Relocate before starting work (required)
Work Location: In person