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General Manager Hotel

4 months ago


Phoenix, United States La Quinta Phoenix North Full time

Job Summary:
**Duties**:

- Manage all aspects of the hotel operations including front desk, housekeeping, maintenance, and food services
- Oversee staff scheduling, training, and performance evaluations
- Ensure guest satisfaction by addressing complaints and resolving issues promptly
- Monitor hotel revenue, expenses, and budgets to achieve financial goals
- Implement and maintain hotel policies and procedures to uphold quality standards
- Coordinate with vendors, suppliers, and contractors to ensure smooth operations

**Skills**:

- Excellent phone etiquette and customer service skills
- Strong guest relations abilities to create a welcoming environment
- Bilingual proficiency is a plus for effective communication with diverse guests
- Experience in hotel management or related field
- Knowledge of night audit procedures and hotel booking systems
- Multilingual capabilities are advantageous for catering to international guests

Pay: $54,214.00 - $58,214.00 per year

**Benefits**:

- Employee discount
- Paid time off

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift

**Experience**:

- Hotel management: 1 year (preferred)
- Hospitality: 1 year (preferred)

Ability to Commute:

- Phoenix, AZ 85023 (preferred)

Ability to Relocate:

- Phoenix, AZ 85023: Relocate before starting work (required)

Work Location: In person