Current jobs related to Service Manager - Delray Beach - Kia Delray

  • Resettlement Program Case Manager

    3 months ago

    Delray Beach, United States Church World Service Full time

    About CWS Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing...

  • Service Operations Manager

    6 days ago

    Delray Beach, Florida, United States Air-Ref Co. Inc. Full time

    {"title": "Service Manager", "description": "Job SummaryWe are seeking a highly skilled Service Manager to oversee the daily operations of our service department. The successful candidate will be responsible for managing the service technicians, dispatching, and customer relations, ensuring the continued profitability and growth of the service department.Key...

  • Service Manager

    1 week ago

    Delray Beach, United States Air-Ref Co. Inc. Full time

    Work Hours: 7:30 am to 5:00 pm, Monday through Friday, rotational weekends and weeknights. Primary Job Function:To manage the service operations of the company. This includes overseeing the daily dispatching and efficiencies of the service technicians and department. Other duties include customer relations, reviewing all billing and warranty claims, and...

  • Service Manager

    4 weeks ago

    Delray Beach, United States Air-Ref Co. Inc. Full time

    Work Hours: 7:30 am to 5:00 pm, Monday through Friday, rotational weekends and weeknights. Primary Job Function:To manage the service operations of the company. This includes overseeing the daily dispatching and efficiencies of the service technicians and department. Other duties include customer relations, reviewing all billing and warranty claims, and...

  • Customer Service Manager

    7 days ago

    Delray Beach, Florida, United States Public Storage Full time

    {"Job Title": "Customer Service Manager - Self Storage", "Job Description": "Company OverviewPublic Storage is the leading self-storage industry provider, seeking a skilled Customer Service Manager to join our team.As a Customer Service Manager, you will be responsible for delivering exceptional customer experiences, ensuring seamless storage solutions, and...

  • Customer Service Manager

    7 days ago

    Delray Beach, Florida, United States Public Storage Full time

    Public Storage Career OpportunityWe are seeking a skilled Customer Service Manager to join our team at Public Storage. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our self-storage facilities.Key Responsibilities:Assess customer storage needs and provide...

  • Assistant Service Manager

    2 months ago

    Delray, United States CoolSys Full time

    Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the...

  • Guest Service Manager

    7 days ago

    Delray Beach, Florida, United States The Fresh Market Inc Full time

    {"title": "Guest Service Manager", "description": "About the PositionAs a Guest Service Manager at The Fresh Market Inc, you will be responsible for directing team members, curating the guest experience, and onboarding new team members. This is a fast-paced position that requires efficiency, effectiveness, and a passion for excellence to drive results.Key...

  • Conference Services Manager

    4 days ago

    Delray Beach, Florida, United States The Ray Hotel Delray Beach, Curio Collection by Hilton Full time

    About the RoleWe are seeking a highly skilled Conference Services Manager to join our team at The Ray Hotel Delray Beach, Curio Collection by Hilton. As a key member of our sales and events team, you will be responsible for managing the operation of our Conference Services Department, ensuring seamless coordination of conference and meeting groups.Key...

  • Accounting Transaction Analyst

    1 week ago

    Delray Beach, Florida, United States Travel Placement Service Full time

    Job OverviewWe are seeking a highly skilled Commission Research / Collections Specialist to join our team at Travel Placement Service. As a key member of our Accounting department, you will be responsible for reconciling and verifying commission-related transactions and statements.Key ResponsibilitiesReconcile and verify commission-related transactions and...

  • Guest Services Manager

    2 weeks ago

    Delray Beach, Florida, United States KOLTER HOSPITALITY GROUP Full time

    Detalles del TrabajoUbicación del Trabajo KOLTER HOSPITALITY GROUP Tipo de Posición Tiempo Completo Rango Salarial $18.00 por Hora Porcentaje de Viaje Ninguno Turno de Trabajo Cualquiera Categoría del Trabajo Hospitalidad - Hotel DescripciónResumen: Un Supervisor de Recepción en KOLTER HOSPITALITY GROUP se dedica a ofrecer una experiencia excepcional a...

  • Clinical Operations Manager for Outpatient Surgical Services

    2 weeks ago

    Delray Beach, Florida, United States Clinical Management Consultants Full time

    Job Summary:Clinical Management Consultants is seeking an experienced and skilled Nurse Manager to oversee the clinical operations of our Ambulatory Surgery department. As a key member of our team, you will be responsible for managing the daily activities of our clinical staff, ensuring the delivery of high-quality patient care, and maintaining compliance...

  • Patient Services Coordinator

    7 days ago

    Delray Beach, Florida, United States Miami Beach Medical Group Full time

    Job SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Miami Beach Medical Group. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to patients and visitors, ensuring a positive experience from arrival to departure.Key ResponsibilitiesRegister patients...

  • Patient Services Representative

    2 weeks ago

    Delray Beach, United States Miami Beach Medical Group Full time

    The Patient Services Representative performs clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center. Duties and Responsibilities Influence patient satisfaction by ensuring patients is greeted upon arrival and properly registered in...

  • Patient Services Representative

    2 weeks ago

    Delray Beach, United States Miami Beach Medical Group Full time

    The Patient Services Representative performs clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center. Duties and Responsibilities Influence patient satisfaction by ensuring patients is greeted upon arrival and properly registered in...

  • Patient Services Representative

    3 months ago

    Delray Beach, United States Miami Beach Medical Group Full time

    Job DescriptionJob DescriptionThe Patient Services Representative performs clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center. Duties and ResponsibilitiesInfluence patient satisfaction by ensuring patients is greeted upon arrival...

  • Patient Services Representative

    1 week ago

    Delray Beach, United States Miami Beach Medical Group Full time

    The Patient Services Representative performs clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center. Duties and Responsibilities Influence patient satisfaction by ensuring patients is greeted upon arrival and properly registered...

  • Customer Service Representative

    6 days ago

    Delray Beach, Florida, United States Rollins Full time

    Customer Service SpecialistAt Rollins, we're dedicated to helping protect the world where we live, work, and play. As a Customer Service Specialist, you'll be part of a team committed to this purpose.We provide comprehensive and efficient pest management services for residential and commercial customers. This role is ideal for a candidate who wants to be...

  • Customer Service Representative

    2 weeks ago

    Delray Beach, Florida, United States Vesta Property Services Full time

    Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service and handling cash transactions in a fast-paced food and beverage environment.Responsibilities:Customer Service: Greet customers, take orders, and respond to customer inquiries in a professional and courteous manner.Cash Handling: Operate a cash...

  • Customer Service Representative

    3 weeks ago

    Delray Beach, Florida, United States South Palm Orthopedics, P.A. Full time

    Position OverviewThe Customer Service Representative plays a vital role in ensuring a smooth experience for patients at South Palm Orthopedics, P.A. This position is essential for maintaining high standards of service and operational efficiency.Key ResponsibilitiesReport directly to the Administrative Supervisor and Practice Administrator.Welcome patients...

Service Manager

4 months ago

Delray Beach, United States Kia Delray Full time

**Automotive Service Manager**

Does working for Kia Delray in Delray Beach, Florida (a family-owned and operated dealership under Myers Auto Group, LLC) is looking for a Service Manager who is not afraid to work hard, leading our service department to the next level of growth. Join us in our Vision to redefine the automotive experience, one relationship at a time.

**ESSENTIAL FUNCTIONS / RESPONSIBILITIES**:
**Workforce**:

- Hire, train and manage top quality Technicians, Service Advisors and Porters.
- Monitor the performance of all service department staff and provide positive reinforcement counseling as needed.
- Direct and schedule the activities of all department employees.
- Assign technicians and other service personnel to appropriate work based on skills and efficiency.
- Manage the department’s workflow in an effective and efficient manner.
- Insure that all work is performed to proper specifications.

**Business Operations Management**:

- Forecast department production and sales goals/objectives (monthly, annually) and strive to meet them.
- Generate, monitor and continually work to increase labor sales.
- Prepare and administer an annual operating budget for the service department.
- Develop strategies to increase service business and manage technician productivity.
- Manage department payroll and expenses to meet the department’s goals and changes in business.

**Shop Operations Management**:

- Obtain / maintain control of specialized tools necessary for the repair and service of the vehicles that the dealership sells.
- Continually reinforce company policies and adhere to company standards.
- Keep up-to-date on manufacturer warranty and policy procedures while serving as a liaison with the factory representatives.

**Employee Engagement**:

- Conduct effective morning start-up meetings which conform to company Culture and Vision.
- Hold periodic meetings with staff and attend managers’ meetings as required.
- Build and maintain great employee relationships by engaging and positively motivating the workforce.
- Be a presence on the shop floor.
- Develop, motivate and reward employees through positive reinforcement.
- Maintain a positive attitude and team atmosphere within department at all times.
- Strive for harmony and teamwork with all other departments.

**Training**:

- Schedule necessary training to keep employees’ skills up-to-date on brands and manufacturer requirements.
- Provide technical assistance to employees as needed.
- Ensure that proper service sales techniques are being used.
- Provide training on administrative policies and procedures for all department personnel.

**Shop Atmosphere and Safety**:

- Maintain a high level of shop cleanliness, equipment repairs and general shop appearance.
- Ensure that all employees are working in a safe manner at all times.
- Maintain compliance with applicable laws and regulations affecting service operations, ie: OSHA, disposal of hazardous waste, safe working environment.

**Service Advisor Team**:

- Train Advisors to consistently and effectively sell our services with honesty and integrity.
- Ensure that Advisors keep customers informed on completion times, service expenses and possible changes.
- Ensure that Advisors are greeting every customer in a professional manner and with a high level of respect.
- Train Advisors to present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand.

**External Customer Service**:

- Maintain the highest Customer Service Index (CSI) rating from customers by handling all complaints immediately and according to established company policy.
- Act in a professional manner when dealing with customers, projecting an attitude of honesty and integrity at all times.
- Strive to establish long-term relationships with all customers and vendors.
- Work closely with the Parts and Sales Managers to promote teamwork in resolving issues.
- Maintain a positive attitude in all situations.

**QUALIFICATIONS**:

- Must have at least 5 years of experience as a Service Manager.
- Brand experience is highly desired.
- Ability to multi-task.
- Motivate and direct staff.
- Successful problem-solver who is process-driven.
- Must have computer proficiency.
- Proven customer service-oriented leader who is results-driven.
- Able to read and comprehend technical instructions and information.
- Excellent communication, supervisory and managerial skills.
- Experience with CDK / ADP or similar software required.

**Education/Licenses**:

- High school diploma or the equivalent.
- ASE certification preferred.
- State Inspector and manufacturer certifications a plus.
- Graduation from an industry recognized service training program also preferred by not required.
- Possess current driver’s license.
- Maintain driving record that is acceptable to our current insurance carrier.
- Proof of minimum state required insurance on personal vehicle.

**Compensation**:

- Pay Plan an