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Crew Member

4 months ago

Hartford, United States Dunkin Full time

**Crew Member***

Generally responsible for delivering fast, friendly, accurate and great service to each guest. You prepare products according to operational and quality standards and serve them with a great attitude in a clean, fast paced environment. You work part of a team to meet our Guests needs and give them a reason to keep coming back.

**Responsibilities includes**:
**Guest Satisfaction**:

- Ensures each guest is highly satisfied with their experience at Dunkin
- Acknowledges guests with a friendly smile and is highly responsive to needs and special requests
- Resolves guest problems with a sense of urgency
- Communicates clearly with each guest in a friendly and courteous way
- Completes all orders accurately and within Dunkin speed of service standards
- Consistently serves quality food and beverages to each guest
- Issues a receipt with each order to provide guests with an opportunity to tell us about their visit
- Participates in team service to ensure each guest is served quickly
- Stays focused on the guest and accomplishes all work assignments with excellence
- Maintains food safety standards
- Contributes to the cleanliness of their workstation and the restaurant
- Describes and assembles promoted products and beverages according to the current marketing promotion
- Monitors and adjusts the products in the back case according to Dunkin merchandising and product appearance standards

**Requirements Teamwork**:

- Actively learns and partners with manager to complete required Dunkin training
- Supports the training of new crew members as requested
- Works well with the team and treats people with respect
- Responds positively to coaching and direction
- Arrives ready to work on time
- Handles POS transactions and payments with accuracy
- Follows uniform and grooming standards
- Prepares all products following appropriate

**_

Brand: Dunkin

Address: 255 Farmington Ave Hartford, CT - 06105

Property Description: 255 Farmington Av

Property Number: 351262