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Executive Meeting Manager
3 months ago
About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company Location Description: Discover the charm of Chaminade Resort & Spa in Santa Cruz, CA, where our team, managed by Pyramid Global, blends seamlessly into the scenic landscape. With 156 cozy guest rooms and 12,000 sq ft of meeting space spread across 12 unique venues, our resort is not just a workplace—it's a haven where nature meets hospitality. Beyond the stunning views, Chaminade Resort & Spa is where our culture fosters growth and opportunities. As part of the Pyramid Global family, you'll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us in the heart of Santa Cruz at Chaminade Resort & Spa, where your career isn't just a job—it's an integral part of a workplace that nurtures personal and professional growth. Your journey to a fulfilling career amidst California's beauty starts here. Welcome to a workplace that feels as good as it looks Overview:
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JOB OVERVIEW: _**The Executive Meetings Manager is responsible for selling and servicing group room catering business from all
markets regions. Meet and exceed expected revenue goals set for on a monthly, quarterly basis while maintaining strong clients relationships.
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DUTIES AND RESPONSIBILITIES:_**
- Duties also include selling group rooms and working with catering to sell food and beverages services to customer groups,
Managing accounts, conducting site inspections, soliciting and generating new and repeat business. Responsibilities also include event detailing, preparing group briefs, and working with operations staff to ensure high level of customer satisfaction.
- Will also participate in sales and other staff meetings. Also works as a team member with sales and catering staff in close contact with assigned Administrative Assistant and other support staff.
- Participation in daily sales meeting, pre-convention meetings, training and other sales related meetings as required.
- Work with other departments within hotel to provide quality service to customers.
- Attend trade shows, community events and industry meetings
- Develop/maintain knowledge of market trends, competition and customers.
- Professionally represent y the hotel in community and industry organizations and events.
- Participate as team player with all departments.
- Assist with reports and/or competition data collection.
- Follow the principles of CARE and the Four Description of Associate Success.
Qualifications:
**_ Qualifications and Requirements:_**
High School or equivalent education required. Bachelor’s Degree preferred.
- An understanding of both monthly forecasting and the annual budget process.
- Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.
- Optimize room rental charges.
- Consistently participate in the re-booking of repeat business by having a track record of long term client relationships.
- Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
- Comfortable with hotel site inspections and client presentations.
- Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.
- Work closely with banquet department on operations and event execution. Ability to quickly evaluate alternatives and decide on a plan of action. Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services
