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Bilingual (English/spanish) Medicare Sales Agent
4 months ago
**$3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS**
**Guaranteed base pay + monthly sales incentive earning potential**
**Realistic Job Preview video**
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.**
We are growing our team in Tempe, AZ and have multiple **Medicare Sales Agent** openings available now. In this inbound call role, you will receive a competitive base salary and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material.
If you reside near Tempe, AZ, you will enjoy the flexibility of a hybrid-remote* role as you take on some tough challenges.
**Work Schedule**:
- Operating hours: Monday - Friday 7:00AM - 9:00PM local time; your shift will be provided during training with rotational weekend work
- Full time position with flexibility desired based on the seasonality of our business
**Work Location**:
- Fast forward your success by participating in our onsite training program in a standard day shift for 6 - 10 weeks
- Site location: 430 North Scottsdale Road, Tempe, AZ 85288
**Primary Responsibilities**:
- Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified lead and sale
- Follow up with members on questions or to review current or new products and services
- Navigate multiple computer systems to document member information while maintaining active listening and engagement with member
- Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs
- Meet the goals established for the position in the areas of performance, attendance, and consumer experience
- Meet and maintain requirements for agent licensure, appointments, and annual product certification
**Compensation & Benefits**:
- As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience
- Compensation = Base pay + monthly sales incentive
- Average annual earnings $50K - $65K through a combination of base plus sales commissions
- **Top performers can earn $80K(+)**
- 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- Fun and competitive work environment focused both on teamwork and individual success
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications**:
- High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience
- Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
- Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work over-time and/or weekends as needed
- Must live in commutable distance to the office at 430 North Scottsdale Road, Tempe, AZ 85288
- Bilingual English/Spanish
**Preferred Qualifications**:
- Previous sales experience
- Flexibility to customize approach to meet all types of caller communication styles and personalities
- All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
- At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately expe
