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Parking Operations Specialist

3 months ago

Loudoun County VA, United States Northern VA Community College Full time

**Title**:Parking Operations Specialist

**Agency**:Northern VA Community College

**Location**:Loudoun - 107

**FLSA**:Nonexempt

**Hiring Range**:$16/hr

**Full Time or Part Time**:Part Time

Additional Detail

**General Description**:
This position will perform routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVACard operations.
**Duties and Tasks**:

- Perform front office duties including but not limited to: Permit sales, citation payments, NOVACard issuance, cash drawer reconciliation & general customer support.
- Manage Print Services ,refill paper, toner, and staples as needed. Troubleshoot paper jams.
- Support duties include but not limited to: Monitoring SmarterTrack for tickets and address as necessary. Escalate tickets to Tier 2 as needed.
- Perform parking enforcement duties including but not limited to: Checking all applicable parking areas for infractions against parking policy, Issuing citations to vehicles, & properly maintaining parking equipment and hardware.
- Operating a state enforcement vehicle while preforming duties.

**Essential Functions**:

- Front Desk
- Manage Print Services
- Parking Enforcement

**Minimum Qualifications**:
**KSAs**:

- Communication and customer service skills
- Good problem solving and critical thinking skills.

**Required Qualifications**:

- Customer service experience
- Computer experience working in a Windows environment
- Valid Driver’s License

**Preferred Qualifications**:
**Additional Considerations**:

- Cash-handling experience
- Experience in an office environment.
- Experience dealing with customer concerns and problems.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. **Equal Opportunity Employer