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Credit Operations Specialist

4 months ago

Wilmington, United States Barclays Full time

**Credit Operations Specialist**
**Wilmington, DE**

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

**What will you be doing?**
- Being responsible for processing inbound calls from customers and/or other Barclay’s associates
- Consistently meeting performance standards set by the department
- Contributing ideas and recommendations for process improvements to the department or company
- Working on management approved projects that will improve efficiency
- Being responsible for identifying trends/issues on a daily basis and bringing to the attention of the management staff

**What we’re looking for**:

- Excellent oral communications skills (grammar, positive tone, active listening, etiquette, empathy, confidence)
- Excellent written skills (spelling, logical thought processes and sentence construction, appropriate word choice)
- Extremely customer-focused; positive, professional attitude
- Intelligent, self-motivated, quick learner and detail oriented

**Skills that will help you in the role**:

- College level education preferred

**Where will you be working?**

Barclays' Wilmington campus includes two beautiful buildings located along the historic Wilmington Riverfront. A glance out our windows reveal a scenic look at the Christina River, along with a growing riverfront community of luxury apartments, shops, and restaurants. Additionally, the Wilmington train station is a short walk away making travel from New York and Washington, DC convenient.

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