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Insurance Customer Service Representative
3 months ago
HIG is an agency rooted on trust and powered by dependable Renegade strength. We are committed to delivering unrivaled customer service and insurance expertise to our community. Our experience and exceptional support means our customers can count on us for a seamless insurance experience. We take pride in offering the best coverage at competitive rates, ensuring our customers receive nothing but the best.
We're looking for experienced insurance customer service representatives who are relentless go-getters, who thrive on success, strive towards continuous improvement and are driven to be the best of the best.
**Customer Service Representative Salary: $40,000 - $45,000 per year**
**Benefits**:
- Specialized training by seasoned professionals
- Get coached upon creating a robust lead funnel
- 401(k) Retirement plan
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off
- Optional disability and life insurance
- Comprehensive training
- Competitive salary
- Competitive commission opportunities
**Qualifications**:
- **Excellent written and verbal English communication skills**:
- **Excellent customer service skills**:
- **Excellent organizational skills, effective time management, and interpersonal skills**:
- **Active Property and Casualty Insurance License (required)**:
- Ability to successfully and creatively problem solve and negotiate solutions
- Experience with Salesforce and Applied Systems agency management system preferred but not required
- Positive thinker, comfortable with fast paced environment
- Strong Knowledge of personal and commercial insurance products
- Ability to work in a team environment and train others as necessary
**Responsibilities**:
- Providing amazing customer service for Property and Casualty Insurance customers Completing all customer service requests including claims, endorsements, payments, and ID cards
- Managing and completing renewals
- Providing quotes for prospects
- Assisting Producers and Account Managers to respond to service needs of customers
- Fostering strong and lasting relationships with Customers, Producers and Account Managers
- Participating in scheduled team and office meetings
- Providing Account Management backup
- Maintaining working knowledge of carrier products and processes
- Performing other functions as required
Weekly day range: Monday to Friday
Work Location: Edgewater, FL
Pay: $40,000.00 - $45,000.00 per year
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
**Experience**:
- insurance: 1 year (preferred)
License/Certification:
- Property & Casualty License (preferred)
Ability to Commute:
- New Smyrna Beach, FL (required)
Work Location: In person
