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Program Manager, Immigration Services

4 months ago


San Diego, United States Jewish Family Service of San Diego Full time

**Position Title**: Program Manager

**Organization**: Jewish Family Service of San Diego

**Department**:Immigration Services

**Position Type**: Full-Time (37.5+ hours/week), Exempt

**Work Setting**:Onsite

**Pay Rate**:$66,560/year

**Total Compensation**:
In addition to standard pay, compensation for this position includes:

- Comprehensive, low-cost healthcare coverage for employees
- Generous employer 401(k) contributions
- Employer-covered life insurance

**Time Away from Work**:
Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

- Paid vacation time and sick leave
- 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
- 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

**Overview**:
**Position Overview**:
**The position requires advanced experience with Microsoft Office programs, specifically Excel, Word, and Outlook**.

**Responsibilities**:

- Serve as the liaison for lawful pathways support between the Immigration Legal Services Department and internal support teams (e.g. marketing, accounting, development) and external partners
- Lead external lawful pathway project partner meetings
- Provide project wide updates to all partners and internal staff on a weekly basis
- Work to develop lawful pathway materials, such as the internal partner communication platform and external, client facing information packets
- As needed, support with recoverable loan execution and travel coordination
- Support Supervising Attorney and Assistant Director with special projects related to lawful pathway program goals and program expansion
- Stay up to date on rapidly changing immigration laws and policies
- Comply with data and program reporting requirements, including monitoring partner’s performance and supporting partners in meeting their designated Key Performance Indicators (KPIs) each month

**Skills/Experience/Abilities that are a Must-Have**:

- Ability to prioritize, multi-task and organize in a fast paced and fluid environment
- Capability to balance various completing goals and interests, and provide actionable solutions
- Proficient in Microsoft software including Excel, Word, and Outlook
- Detail oriented and self-directed with strong oral and written communication skills in English
- Strong relational skills and a demonstrated cross-cultural understanding and success
- Excellent interpersonal skills, including good communication skills, listening skills and attitude
- Demonstrated ability to take initiative and work under pressure
- Ability to work both independently and in a group setting
- Ability to work flexible hours, including some evenings and weekends
- Passion for social justice for immigrants required
- Must have valid driver’s license and reliable transportation

**Skills/Abilities we’d like you to Have**:

- Bilingual English/Spanish - desired
- Experience working with immigrant populations and in multi-cultural settings
- Experience working with marginalized populations and survivors of trauma
- Dedication to serving immigrant communities with a sincere commitment to working on behalf of low-income immigrants

**Important Notice**:
**About Jewish Family Service of San Diego**
Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in _Moving Forward Together_. To learn more about JFS, please visit jfssd.org.
- _Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status._