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Office Manager

3 months ago

Chicago, United States Hopscotch Primary Care Full time

**About Hopscotch Primary Care**:
At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most.

Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time.

Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we'd like to meet you.

**About the Role**:
We are seeking a proactive and highly organized Office Manager to join our dynamic team at Hopscotch Primary Care. As the Office Manager, you will play a pivotal role in ensuring smooth running of our office operations and providing administrative support to the leadership team at Hopscotch.

**What You'll Do**:

- Oversee daily operations, including managing supplies, checking mail, booking conference room space, registering visitors and being available to support operational needs for the office and the team
- Coordinate meetings and appointments, both internal and external, including planning for conference room space, meals, and other similar needs
- Manage office budgets, expenses and vendor relationships (e.g. hotel)
- Maintain office cleanliness and organization and invest in the office space and culture, with input from the team, in both the physical space as well as team events (e.g. monthly happy hour, welcome pop up events)
- Implement and maintain policies and procedures to support effective, efficient and compliant office operations for Hopscotch (e.g. office management playbook)
- Assist in planning company events, service/volunteer work and team-building activities, including garnering input/feedback from the team and planning/organizing events through outreach and collaboration with vendors and external contacts
- Partner closely with IT and HR to support on-boarding of new employees and other needs for existing employees, board members and other partners (e.g. shipping packages, arranging return/shipment of computer, etc.)
- Help address employee questions and queries, for the Chicago office and more broadly for questions related to Hopscotch

**About You**:
You would be a great fit for this position if you have 5+ years of work experience, ideally in an office manager or similar administrative role, working closely with a team and driving execution to get things done. Other needs for this role:

- Bachelor's Degree in business, communications or similar focus is preferred
- Experience working in a professional setting, ideally a fast-paced or growth company environment, is ideal
- Excellent organization and execution skills, including the ability to successfully plan and execute to drive results and support high-functioning operations; strong ability to prioritize effectively and get things done
- Strong communication, both written and verbal, and interpersonal abilities
- Track record of implementing processes and procedures, including the ability to build process or documentation from scratch
- Proficiency with technology (IT, tools) and the Microsoft Office Suite (Outlook, Word, Powerpoint, Teams), as well as other tools
- Capability to adapt and be proactive in a fast-paced startup, including the ability to work independently and with autonomy to get things done
- Drive for results and a commitment to excellence, accountability and follow-through

From a cultural perspective, you:

- Create a culture of excellence, by bringing your best and encouraging the same from those around you
- Take ownership and accountability for your work and for delivering results for patients
- Assume the best in others and bring solutions to challenges with a focus on moving forward together
- Show an active commitment to the team by collaborating and communicating proactively, supporting our big and important mission and commitment to patients
- Demonstrate a dedication to continuous improvement in everything you do