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Booking Specialist

4 months ago

King of Prussia, United States Bark U Full time

OUR RECEPTIONIST PHILOSOPHY:
Our Booking Specialists are the face and voice of BARK U. You are the first, last, and sometimes only person interacting directly with our human clients. It is up to you to transfer the fun, happy, and excited culture of BARK U to our guests while still maintaining an emphasis on safety, efficiency, and professionalism. We want everyone to be happy, safe, and comfortable while they are with us. BARK U is the place to be for humans and dogs

RECEPTION RESPONSIBILITIES INCLUDE:

- Greeting customers and handling accurate Check-in and Check-out of all dogs
- Educating new and prospective clients on products and services
- Scheduling and Booking Boarding/Daycare/Training/Salon Appointments
- Taking Payments
- New Client intakes
- Working with Handler staff to run dogs and assist as otherwise needed
- Ensuring all office paperwork is complete and accurate
- Making follow up calls after services

**REQUIREMENTS**:

- Professionalism, dedication to work, and a positive attitude
- Ability to work and multi-task in a fast-paced environment
- Must be comfortable with high call volume
- Excellent written and oral communication skills
- Proficient Computer Skills (Outlook, Internet, Word, etc.)
- Reliable transportation
- Must love dogs

WHY YOU WANT TO WORK FOR BARK U
- Opportunity for continued growth and development
- We are always improving the methods to our madness--we value our employees and appreciate their opinions.
- Our work culture is laid back, professional and to be desired; you can wear jeans/leggings to work
- You can bring your dog with you to work
- Looking to fill, IMMEDIATELY. If this is you, APPLY. Don't forget, however, first impressions are everything. Find a way to stand out. Looking forward to hearing from you

**Job Types**: Full-time, Part-time

Pay: $12.00 - $18.00 per hour

**Benefits**:

- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Parental leave
- Tuition reimbursement
- Vision insurance

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person