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Medical Front Office-float Position

3 months ago

Gilbert, United States IRONWOOD PHYSICIANS,P.C. Full time

Urology office looking for qualified front office staff to join our busy, fast-paced clinic. This is a floater position between check-in, check-out, insurance verification & scheduler.

**Schedule**: Full time, Monday through Friday

**Essential Duties and Responsibilities (assisting in each area listed as needed)**:
**_ Check-In - Assisting current check-in staff with:_**
- Greeting & checking patient's in when they arrive
- Collect copay, deductible, co-insurance
- Enter demographic including insurance info into the computer
- Confirm & correct demographic and insurance info from review of computer and chart

**_ Check-Out - Assisting current check-out staff with:_**
- Scheduling patient's for return visits & procedures
- Writing orders for imaging and lab
- Preparing office ultrasound appointments
- Preparing and sending out recall letters

**_ Insurance Verification - Assisting current staff with:_**
- Confirm insurance coverage and benefits
- Enter insurance info into the computer system
- Updating and correcting insurance changes
- Verifying patient's co-pays, deductible and co-insurance for appointment type
- Requesting authorizations & referrals as needed for appointment type
- Knowledge of insurance company requirements as they relate to authorization

**_ Appointment scheduler / Phone specialist - Assisting current staff with_**_:_
- Gather new patient info and schedule new patient appointments
- Schedule established patient appointments and office procedures
- Take patient messages as needed for physicians & other staff
- Create messages in the EMR for physicians & other staff
- Assist incoming callers as needed

**Knowledge and Skills**:

- Knowledge of front office procedure
- Knowledge of insurance company's policy and procedure
- Knowledge of governmental, legal and regulatory provisions related to HIPPA
- Knowledge of diagnostic testing procedures
- Knowledge of CPT, ICD-10, HCPS coding
- Knowledge of basic mathematics
- Knowledge of basic EMR system

**Education and Experience**:

- 0-1 Years of medical office experience
- We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E_