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CRM & Development Manager (Full Stack Developer)

3 months ago

Scottsdale, United States Allied Development, LLC Full time

**CRM & Development Management Role Overview**:
With a rich history of more than 20 years, Allied Development has established a standard of excellence in the land entitlement services provided to all our stakeholders—including landowners, partners, builders, and internal team member. We bring value to land owners by maximizing their opportunity while prioritizing their needs. We bring value to local communities by turning their vision of growth into reality. We bring value to the builders of America by creating prime projects for them to build.
- Allied Development proudly achieved a 94% rating in the Inc. Magazine Best Workplaces Program._

**Responsibilities**:
1. **Management**:Oversee and manage IT Data Coordinator(s) position.

2. **Quarterback** **IT**: Plan, execute, and oversee IT projects from conception to completion, ensuring they are delivered on time and within budget.

3. **Full Stack Development**: Responsible for front and backend development needs.

4. **IT Platform Ownership**:Oversee and manage business IT platforms such as Smartsheets and Content Management Systems (including but not limited to WordPress and Kajabi).

5. **IT Policies**: Develop and enforce IT policies and procedures to ensure compliance with regulations and industry best practices such as TCPA and CAN-SPAM.

6. **AI Workflow Development**:

- Lead the development and implementation of AI workflows to streamline processes and enhance efficiency across the organization. Manage the development and deployment of AI models, optimizing for accuracy, performance, and scalability.
- Collaborate with stakeholders to gather requirements for AI solutions, understanding business needs and objectives.
- Ensure AI workflows comply with regulatory requirements and security standards, implementing safeguards to protect sensitive data.

7. **CRM Architecture & Oversight**:

- Oversee the administration of the Customer Relationship Management (CRM) system, particularly GoHighLevel and Monday.
- Automations and custom development for CRM features and functionality to meet business needs..

8. **API Development**:

- Design, develop, and maintain APIs to support business requirements. Ensure the APIs are scalable, secure, and maintainable.
- Collaborate with cross-functional teams to gather and define API specifications and requirements.
- Maintain comprehensive documentation of API design, usage, and troubleshooting guides.

9. **Data Pipeline Development (Data Engineering)**:

- Design, build, and maintain efficient and scalable data pipelines to collect, process, and store large volumes of structured and unstructured data from various sources.

10. **Smartsheets Administration**:

- Design and develop templates, forms, and automated workflows within Smartsheets to streamline processes and improve efficiency across various projects and departments.
- Create and maintain dashboards and reports in Smartsheets to provide stakeholders with real-time visibility into project status, resource allocation, and key performance indicators (KPIs).

11. **Technical Architecture Oversight**:

- Design, implement, and document various technical architectures including data, marketing automation, API development, CRM workflow, and other relevant systems.
- Software/Tools:

- ○ GoHighLevel
- ○ Smartsheet
- ○ Smartleads
- ○ Zapier
- ○ Batch Dialer
- ○ LandVision
- ○ Google Workspace
- ○ Google Cloud, BigQuery
- ○ Looker Studio
- ○ GitHub
- ○ SMS-iT
- ○ NeverBounce/ BlacklistAlliance
- ○ NumberVerifier
- ○ Zoom
- ○ Fathom
- ○ Loom
- ○ TimeDoctor
- ○ BatchLeads/ ClearSkip
- ○ Kajabi/ WordPress
- ○ TaxJar
- ○ TypeForm
- ○ Vimeo/ Vidalytics
- ○ Lucid/ Draw.io/ Figma

**Job Skills & Experience**:

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Strong experience with API development frameworks and tools, including cloud-based API management platforms and infrastructure (AWS, Azure) and in programming languages such as JavaScript, SQL, Python, PHP, Ruby, Node.js or similar. Experience with database technologies such as MySQL and PostgreSQL.
- Strong experience with Customer Relationship Management (CRM) solutions, particularly Go High Level.
- Comfortable working with Agile/SCRUM Methodologies and DevOps practices.
- Highly proficient with Google Sheets and Smartsheets for data management and analysis.
- Strong leadership and managerial skills to effectively lead and motivate the IT Data Coordinator(s).
- Strong problem-solving skills to analyze complex issues and devise effective solutions.
- Strong comprehension of digital marketing strategies and funnel campaigns.
- Understanding of AI technologies and languages commonly used in AI development, such as Python or Java. Understanding of AI development frameworks and tools.
- Proficiency in Node.js: Strong understanding of asynchronous programming, event-driven architecture, and RESTful APIs.
- JavaScript Expertise: Extensive