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Ehr Support Analyst

4 months ago


Aventura, United States HCA Florida Aventura Hospital Full time

**Introduction**:
**Benefits**:
HCA Florida Aventura Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long
- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

**_ Note: Eligibility for benefits may vary by location._**

We are seeking a(an) EHR Support Analyst for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply

**Job Summary and Qualifications**:

- Assists in facilitating the facility's core clinical systems team on clinical IT activities
- Provides on-call assistance as needed.
- Participates in software update testing
- Facilitates and manages maintenance of facility-specific dictionaries
- Provides input to base division policies and procedures, training, and best practices for use within the facility
- Works with the Division EHR Support Team and facility core team members to deliver hands-on training as needed.
- Performs quality audits and tracks metrics related to system use
- Participates in meetings as a member of facility clinical leadership
- Promotes system security and patient confidentiality and helps ensure compliance
- Coordinates the execution and use of tools for audits
- Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.)
- Adheres to Code of Conduct and Mission & Value Statement
- Participate in special projects as needed and performs other duties as assigned

**What qualifications you will need**:
KNOWLEDGE, SKILLS & ABILITIES:
Required: - Understanding of clinical operations and processes
- Understands pertinent JCAHO, MQSA, HIPAA, and ACR guidelines
- Demonstrated ability to establish and build strong relationships across a broad range of personality types
- Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing
- Demonstrated customer orientation
- Excellent leadership and teaching abilities
- Demonstrated advanced computer skills
- Must be able to drive to assigned sites to complete work
- Customer service orientation and/or training

Bachelors Degree Preferred

1+ years relevant experience REQUIRED

**ITG** transforms healthcare and gives people **healthier tomorrows**. We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to **move healthcare forward**. We do this by seeking, embracing, developing, and delivering technology for patient care.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthi