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Lead Coordinator

4 months ago

Winthrop Harbor, United States SkipperBud's Full time

Identify a client’s needs and distribute that info to the appropriate geo targeted dealership and division within the dealership
- Ensure client concerns are addressed when transferred to the local dealership
- Reporting and data mining to ensure quality data in the CRM data base

**Skills and Attributes**:

- Active Listening - Giving full attention to what the client is saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting
- Ability to work in a fast paced, deadline driven environment
- Ability to work well with a team or a group
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Active Learning - Understanding the implications new data brings for both current and future problem-solving and decision-making within the system
- Troubleshooting - Determining causes of errors and reporting them

**Attributes**:

- Oral Comprehension - The ability to listen to and understand information and ideas presented through the staff or the client
- Written Comprehension - The ability to read and understand information and ideas presented in writing.
- Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
- Flexible Schedule, weekends required

**Experience and Education**:

- 1 year of customer service experience
- Knowledge of the Microsoft Office suite is essential

Pay: $17.00 - $21.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance

Ability to Relocate:

- Winthrop Harbor, IL 60096: Relocate before starting work (required)

Work Location: In person