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Clinical Operations Manager
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Philadelphia, Pennsylvania, United States Resources for Human Development Full timeJob OverviewPosition Title: Clinical ManagerReports To: Program DirectorAre you seeking a rewarding career opportunity? Resources for Human Development is currently in search of a dedicated Clinical Manager for our Family House NOW initiative. This full-time role includes a competitive sign-on bonus, comprehensive healthcare benefits, and a generous paid...
Clinical Manager
4 months ago
**Are you looking for a new opportunity? RHD is seeking a Full Time Clinical Manager at our Family House NOW Program in West Philadelphia This position includes a $1,500 sign on bonus, healthcare benefits (medical, dental, and vision), and generous PTO plan with a salary range from $60,797.32 to $64,750.96**
**What We Offer You**:
- Commitment to maintaining a values-based and trauma-informed environment for all
- Scholarship program and tuition discounts at local and online colleges and universities
- Comprehensive health care coverage including medical, eye, and dental for qualifying staff
- Retirement savings plan
- Generous paid time off
- On-the-job training
- Sign-on Bonus
**What You’ll Love About RHD**:
- Commitment to Values:_ We are committed to the fundamental value of dignity and respect for all human beings, to the empowerment of our consumers and staff, and to the flexibility to meet the changing needs of all our partners and those we serve
- Dedication to Wellness:_ We value and prioritize our employees’ mental, physical, and emotional health by providing free, online fitness classes, nutrition services, counseling sessions, and webinars on various health-related topics
- Investment in Growth:_ We offer programs and workshops to our staff that support furthering education and the development of leadership skills
**Position Summary**
The Clinical Manager will provide clinical support and leadership to staff and participants, assist with the development, implementation, and monitoring of programmatic systems, and work with the Program Director to develop new strategies to ensure needs and best practices are incorporated into the program design. A commitment to the RHD values must be demonstrated as job duties are performed.
**Responsibilities**
**Staff Supervision and Oversight**
- Provide supervision and evaluation of staff including Electronic Health Record (EHR) oversight and approval of notes as rendering provider for billing when needed.
**Quality Assurance**
- Implement and maintain program policy and procedures and continuous quality improvement measures.
**Operational/Administrative Management**
- Monitor and maintain program or department budget.
- Coordinates, facilitates, and documents treatment and services for program participants, groups and individuals.
**Direct Clinical Support**
May maintain caseload of clients as required by the Program or Program Director to include:
- Organizing the input from therapists, case managers, funder assigned advocate, program specialists, behavior specialists, direct support staff, program management, medical assessments, psychological assessments and any other input into a treatment plan with measurable goals, objectives and outcomes.
- Support to program management in assessing crisis intervention when needed from a trauma informed perspective.
- Screening and assessments using validated screening tools to assess for depression, trauma, substance use, and risk/needs associated with criminal risk.
- Document and submit all clinical interactions in a timely manner.
- Provide Clinical Supervision as required by state licensing boards for staff seeking licensing.
- All other duties as assigned by the Program Director.
**Required Experience**
- Five years’ experience working with individuals with Mental Health issues, Developmental Disabilities, Drug and/or Alcohol Addiction, or Homeless populations
- Three years of which needs to be managing a diverse team of clinicians and medical staff
- Basic knowledge of children (Birth-12years old) as they are an active dynamic of the position.
**Required Education**
- Minimum Master’s Degree required in psychology, social work, or related field.
- Must have a CADC, LPC, LSW, LCSW or working towards licensure
**Required Qualifications**
- Must have a CADC, LPC, LSW, LCSW or working towards licensure
- Valid Driver's License
- Previous experience with Electronic Health Record
- Advanced skills with technology
**Program Summary**
Family House NOW is a 13-bed residential treatment facility for pregnant women and women with children that are experiencing mental illness and chemical dependence. Special components address drug/alcohol addiction, mental illness, life skills, trauma, and parenting skills, as well as prevention and intervention for the children. Family House NOW is one of only a few programs nationwide that works with mother and child in a residential treatment setting.
**Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.**
RHD employees and programs in the City of Philadelphia are required to follow the COVID vaccine mandate. Revised PDPH guidance allows for new hires to be partially vaccinated at the time of hire. This means they have
